Rayan Mourtada

• A very good technical background been built and extended from a presales perspectives.
• Managing Customers related to different business sectors such as: Governmental & Semi-Governmental, Oil & Gas, Real Estate and Education.
• Creating and Identifying customers’ business needs
• Consultation relevance to customers and partners based on latest technologies from Microsoft and other global vendors such as K2, Kofax, Brava, CoSign, etc…
• Excellence in variety of products & solutions based on Microsoft SharePoint, EPM server, Dynamics AX & CRM, BPM, BI and Lync.
• Full understanding different enterprise solutions such as ( Custom Business Applications, Web Portals, Intranet Portals, eServices, mServices, Enterprise Content Management, Document Management Systems, Archiving Solutions, Capturing Solutions, Business Process Automations, Single Sign On, Enterprise Project Management, Enterprise Communication Channels, etc…)
• Setup sales technical & financial proposals, presentations, and demonstrations. Designed solutions for potential customers.
• Managed, maintained and expanded the relationships with strategically important existing customers, in addition to identifying new business opportunities.
• Maintaining the revenues in line with the annual targets, exhausting all additional revenue streams opportunities.
• Account Planning Understanding by segregating and managing different opportunities for a single account.
• Adoption to Miller Heiman Sales Strategy Methodology starting from:
o Funnel Management and Forecasting
o Leads, Opportunities, Qualifying, Opportunity Development, Understanding Opportunity Risks and Tackling, Proposition, Closing Deals.
• Negotiating the terms of an agreement and closing deals.

• CEP, April 2013 - Present: Managing and developing the website and social media pages.
• IT Department, 2011 - July 2012: Worked on various IT support tasks not limited to setting up and configuring computer systems; Diagnosing and solving hardware, software and network faults.
• Office of the Vice President (SDEM), 2010 - 2011: Managed and developed three LAU websites.
• LAU Residence Suits, Guidance and Dean of Students, 2007 - 2010.

• Business Solutions implementation and configuration(CRM, HCM)
• Built and worked on over 100 Lebanese and international websites.
• Built and enhanced web applications, Content Management Systems, and Facebook applications.
• Social Media: Implementing a pre-studied strategy which enhances the businesses online presence. Increase the online community interaction. Monitoring the progress and releasing reports regularly. Managing online communities, social pages and Search Engine Marketing campaigns. Offered Search Engines Optimization services and online advertising.

• Responsible for delivering reliable software and hardware solutions.
• Developed websites and applications using mainly PHP, .net technologies (such as asp and c#) and Java. Worked on projects such as Websites, ERP system, tangible assets management system, inventory management system, etc…
• Identify, create and define the application requirements.
• Define application solutions appropriate to customer requirements
• Code, documents and implement project specifications programs.
• Test, document and perform unit test plan for programs assigned.
• Design and build prototypes and designs.
• Integrate 3rd party applications.
• Coordinate with the project team and the customers.
• Develop and deploy solutions like test plans and application guides.
• Design and develop complex application systems using advance technology platforms.
• Quality assurance and solution testing
• Search engine optimization: Manage websites for high search engines ranking

Bank Du Liban, 2011
One month training about various departments.

Project Leader: Bug Robot, 2006 - 2007
• I built a special bug shaped robot. Its job was to move around and away from objects in its path. It
was made up of six legs each powered by a motor. Robot was programmed using Basic.

Project Leader: '24/7' Movie Production, 2006
• Made short movie based on a novel. With research, I was able to managed everything from A to Z.