Reda Hamdar

• Welcome and assist customers in a professional manner
• Assist clients in choosing wedding themes and packages
• Achieve monthly sales targets
• Build and maintain strong relationships with customers
• Respond to customer inquiries through phone calls, WhatsApp, and
walk-ins
• Coordinate with operations teams to ensure smooth service
• Prepare quotations and work orders
• Promote new packages and seasonal offers
• Handle customer complaints professionally and ensure customer
satisfaction
• Keep updated with wedding market trends in Qatar

• Event Setup Coordination: Ensure all banquet setups (tables, chairs,
decorations, AV equipment) are prepared according to event
specifications
• Staff Supervision: Oversee banquet staff, assign tasks, monitor
performance, and ensure professional service during events
• Client Liaison: Act as the main point of contact with clients during
events to ensure their needs are met and expectations exceeded
• Service Oversight: Supervise the service of food and beverages, ensuring
timely and high-quality delivery
• Problem Solving: Handle any guest complaints or issues promptly and
professionally during events
• Coordination with Departments: Work closely with kitchen,
housekeeping, and sales teams to ensure smooth execution of events
• Inventory and Supplies: Monitor banquet equipment, linens, and
supplies; report shortages or maintenance needs
• Compliance and Safety: Ensure all staff follow hygiene, safety, and
company standards at all times
• Post-Event Reporting: Conduct post-event evaluations and provide
feedback to improve future banquet operations
• Training and Development: Assist in training new banquet staff and
promote a culture of teamwork and service excellence

• Build existing and develop new business relationships
• Create, monitor and report on key performance metrics to
determine effectiveness of sales
• Work with sales team to identify and develop new business
opportunities
• Secure new business via cold calling, email, trade shows and
referrals
• Assist with special projects and tasks
• Preparing financial projections
• Attending events
• Preparing sales presentations and participating in sales meetings

• Forecasting sales goals in cooperation with company owner
• Setting yearly plan to meet sales goals
• Arrange meeting with potential clients
• Forecasting sales department budget
• Supervising sales team performance
• Communicate client requirement with operations department
• Forecast client requirements and set plan to achieve them
• Follow up with current client on service quality issues

• Sell POS system and software for restaurants.
• Ensure that the client receives individually tailored
information and support.
• Follow up with clients on after sales service.
• Ensure sales objectives are met across the year.