Remon Bernaba

Performing Preventive and corrective maintenance for CTX ( computed tomography X Ray scanner ) CTX 9000 &
CTX 9800 Maintenance and service activities (remote diagnosis, repair)
Projects:
a) Manage Sharm El Sheikh International Airport service contract since 2013 till now, manage site spare
parts stock, remotely support FSEs on site
b) Upgrade systems in Sharm El Sheikh according to manufacture instructions
d) Manage warranty agreement and spare parts stock for Hurghada International Airport for both system
CTX 9800 for new terminal 1 since 2014 till now

Performing Preventive and corrective maintenance for CTX ( computed tomography X Ray scanner ) CTX 9000 &
CTX 9800 Maintenance and service activities (remote diagnosis, repair)
Projects:
a) Manage Sharm El Sheikh International Airport service contract since 2013 till now, manage site spare
parts stock, remotely support FSEs on site
b) Upgrade systems in Sharm El Sheikh according to manufacture instructions
c) Install and configure new systems CTX 9800 in Hurghada International Airport
d) Manage warranty agreement and spare parts stock for Hurghada International Airport for both system
CTX 9800 for new terminal 1 since 2014 till now

develop and implement new hardware, and software technology solution. Configure hardware and software
environments, incorporating all system components and inter-connectivity both internally and to other computer platforms.
Research and evaluate innovative hardware and software technology solutions to enable Customer to provide resilient
and cost effective services. Guarantee data/media recoverability by managing the scheduling of system backups and database
archive operations in conjunction with Data Centre Operations. Participate in all phases of total system planning and in the
generation of justifications and specifications for system requirements and enhancements. Provide technical expertise and consultancy, to both junior and senior management levels, for assigned projects and products. Liaise with other technicians
within customer, Development and external suppliers to ensure the delivery of specified services, projects and tasks.

Projects:

a) Upgrade the current Egyptian Ministry of Interior immigration system to a new modern
solution based on new technologies.

The Systems Engineer role is responsible for supporting computing platforms, storage and middleware (web servers,
application servers, content management systems). This can include both the development of new functions and facilities
and the on-going systems support of live systems.
The Systems Engineer also undertakes the design, implementation and maintenance of a stable and reliable
environment for the Data Center based processing platforms in line with service agreements.

Job Description:
This position manages
 Configure hardware and software environments, incorporating all system components and interconnectivity
both internally and to other computer platforms.
 Provide technical expertise and consultancy, to both junior and senior management levels, for assigned
projects and products.
 Liaise with other technicians within IT Operations, Development and external suppliers to ensure the
delivery of specified services, projects and tasks.

Projects:
(a) Centralized SQL server Smart Village
(b) SMS Gateway
(c) Time Attendance
(d) SCOM Monitoring
(e) SCCM servers patching
(f) FIX Service
(g) Virtual Center & V-sphere ESX upgrade

Job Description:
This position manages
 Technical support team,
 Lenovo service center Manager
 Service contracts for outsource staff
 Spare part stock Manager

Projects:
a. Piraeus Bank Core Banking Update
b. Novartis

Job Description:

This position assists staff with technical support of desktop computers/notebook computers,
applications, and related technology. Support includes specification, installation, and testing of
computer systems and peripherals within established standards and guidelines. Activities require
interaction with application software and operating systems to diagnose and resolve unique, nonrecurring
problems.

Projects:

1. CWD (Common Windows Desktop)
2. HFE (Hub Front End)
3. Head Office Movement From Zamalek to Maadi

Job Description:

Worked as technical support engineer, supporting pc, workstations & laptops.
Supporting individual customers, foreign & local Companies weather on - site or
by telephone.