Rose Ann May Sevilleno, Senior Recruiter/Account Manager

Rose Ann May Sevilleno

Senior Recruiter/Account Manager

Big Fish Consult

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, in Tourism
Experience
13 years, 5 Months

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Work Experience

Total years of experience :13 years, 5 Months

Senior Recruiter/Account Manager at Big Fish Consult
  • United Arab Emirates - Dubai
  • November 2021 to December 2023

Senior Recruiter/Account Manager
Big Fish recruit right across the MENA region (UAE, Qatar, Oman, KSA, Bahrain and Kuwait) and deal with multiple vacancies at any
one time so you would need to manage your time efficiently and effectively.
Currently working in various corporate and engineering positions within Facilities Management, Airline Catering, Property
Management, and Community Management in the Middle East.
Key Responsibilities:
• Receiving information relating to a specific job role and taking down the Job Description from either the client or the
consultant and shortlist the best profile matches.
• Candidate search - This can be done through different channels such as: database, hotlist, available job boards/job sites,
social networking sites, referrals, job posting etc.
• Telephone screening interviews with candidates and assessing their suitability
• Day to day Candidate and Client coordination/correspondence in setting up the interviews right through to offer stage,
acceptance and on boarding (instances where in coordination are required until onboarding stage)
• Formatting candidate CVs into Big Fish CV format
• Database maintenance and management; Creating and organising database and Candidate folders
• Candidate and Client management, making sure that both parties have been provided an excellent recruitment service
• In addition, you will be assisting the Consultant with daily duties, calls, correspondence and other related communication to
the candidates and clients
• Managing the desk in the absence of the Consultant; Point of contact on his behalf

Principal Consultant at PureTalent
  • United Arab Emirates - Dubai
  • March 2021 to October 2021

Key Responsibilities:
• Responsible for full resourcing, screening and submitting candidates to open roles.
• Arranging interviews, candidate management, salary negotiation and close offers to candidates.
• Building a good communication and manage our clients requirements and understanding the positions to meet their demands in providing qualified candidates.
• Collect all the successful candidate required documents such as visa copy, passport copy, resourcing checklist, etc. for offer letter and onboarding process.

Delivery Consultant at SGP Technology
  • United Arab Emirates - Dubai
  • August 2020 to March 2021

Key Responsibilities:
• Responsible for full resourcing, screening and submitting candidates to open roles.
• Arranging interviews, candidate management, salary negotiation and close offers to candidates.
• Building a good communication and manage our clients requirements and understanding the positions to meet their demands in providing qualified candidates.
• Advertising vacancies properly and placing adverts in a wide range of websites.
• Support the rest of the recruitment team where required.

Resource Delivery Consultant at Huxley Associates
  • United Arab Emirates - Dubai
  • March 2019 to July 2020

• Demonstrating awareness of conversion rates, numbers of CV’s sent out, quality and candidate experience.
• Ensuring a positive candidate experience from initial assessments through to after-placement support, placing equal importance to every aspect of the candidate journey.
• Sourcing and assessing highly skilled candidates to market to potential employers.
• Placing adverts for live roles.
• Managing the interview for the shortlisted candidates.
• Contractor Monitoring.
• Conduct a reference background check as part of application process.
• Collect all the successful candidate required documents such as visa copy, passport copy, resourcing checklist, etc. for offer letter and onboarding process.

Resource Delivery Consultant at Halian International
  • United Arab Emirates - Dubai
  • May 2017 to March 2019

An international IT services UK Company based in Dubai with branches UK, Belgium, Luxembourg, Qatar and UAE. Halian International provides Managed Services, Resource Services, and Professional Services for large Technology Companies.

• • To support Account Managers in Resourcing Services within technical and Non-technical positions.
• Responsible for high volume sourcing and screening potential IT candidates for contract, contract to hire and permanent job openings with our clients
• Searching in different Job Portals (Monstergulf and GulfTalent), LinkedIn search
• Screening candidates
• Receiving and reviewing applications, do the initial screening interview and creating a shortlist of the candidates.
• Briefing the candidate about the responsibilities, salary and benefits
• Closing the right candidate with offered salary for position.
• Ask for referrals for live and prospect roles.
• Placing adverts for live roles
• Managing the interview for the shortlisted candidates
• Writing up Candidate Summaries for selected candidates to give clients an idea of their background.
• Sorting of CVs and calling the applicant to get basic the information for future opportunities, and update their profile for Halian’s database (RDBMS)
• Collect all the successful candidate required documents such as visa copy, passport copy, resourcing checklist, etc. for offer letter and onboarding process.

Senior International Recruitment Resourcer at First Resort Group FZ LLC
  • United Arab Emirates - Dubai
  • August 2012 to November 2016

Part of a large UK Recruitment Group with 25 branches in the UK, I work in the Dubai Office acting as the Middle East arm for the business. Handling all levels of Senior Recruitment across the GCC in all industries.
Started work here as a Recruitment Administrator, then developed to Junior Resourcer > Resourcer, now working as a Senior Resourcer since November 2015.

 Screening candidates
 Using candidate databases, online networking, CV search sites, advert reply screening to find the right person for the client’s vacancy
 Receiving and reviewing applications, managing interviews and creating a shortlist of candidates
 Briefing the candidate about the responsibilities, salary and benefits of the job in question
 Search the database when required for a specific job role
 Searching in different Job Portals (Naurkigulf, Bayt, GulfTalent, Monster, etc) for live roles
 Placing adverts for live roles
 Update new job vacancies and shortlisted candidates to the database
 Writing up Candidate Summaries for selected candidates to give clients an idea of their background, what they are looking for and the strengths they could bring to their business as per template
 Calling candidates to discuss the role they have been sent and asking for their replies/ clarifying information before presenting to the Account Manager

Achievements:
 Promoted to Senior International Recruitment Resourcer due to hard work and results
 Achieved placements in many Management positions including Technical, Sales and Engineering across all industries including Automotive, Retail, Energy and FMCG

Reservation Agent/ Phone Sales Agent at Formerly Zest Airways - Air Asia (Present)
  • Philippines
  • June 2011 to January 2012

Responsibilities:
 Answer calls, inquiries and updates and/or disseminate to clients with information like promo fares, flight schedules, hotel/tour packages and surcharges courteously and accurately and persuades the caller to book seats.
 Book clients with the necessary information pertinent to the passenger and passenger’s request.
 Ensures bookings are finalized.
 Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
 Retrieves passenger flight details by record locator, flight information and/or passenger name, but to validate caller prior giving details.
 Recap the information to the clients.

Secretary at Manila International Airport Authority – Terminal 4
  • Philippines
  • March 2011 to April 2011

Chief of the Terminal Operations Bloc - Terminal 4
Secretary
Responsibilities:
 Set up and maintain filing system of the operations personnel such as Passenger Service Group, Facilities and Equipment’s Group, Curbside Management Group, and Apron Management Group.
 Prepare and manage correspondence, reports and documents
 Implement and maintain office systems
 Maintain schedules and calendars
 Arrange and confirm appointments
 Communicate verbally and in writing to answer inquiries and provide information.

Airport Operations Assistant / KTL Receptionist at Manila International Airport Authority – Terminal 4
  • Philippines
  • April 2010 to March 2011

Responsibilities:
 Monitor the passengers in all areas of the terminal.
 Announce the Departure flights and Arrival flights.
 Assist the passengers to their designated area.
 Monitor the Facilities and Equipment of the terminal.
 Monitors ground transportation activities to include inspection and permitting of taxicabs and courtesy vehicles.
 Register and Monitor the child in Kiddie Traveler’s Lounge and Infant Feeding Station.
 Maintain the safety and security of the passengers and all areas of the terminal.
 Always maintain the Flight Display Information updated.

Achievement:
 Promoted to Secretary of Chief of the Terminal Operations Bloc - Terminal 4.

Ticketing Agent Trainee at Samonette Philippines Inc. (SPI) Ticket Express Travel and Tours
  • Philippines
  • May 2009 to December 2009

Responsibilities:
 Check the availability of flights, quotes fare and flight schedules to the clients.
 Book clients with the necessary information pertinent to the passenger and passenger's request
 Arrange reservation and routing for passengers at request of Ticket Agent
 Plans route and computes ticket cost, using schedules, rate books, and computer.
 Issue Airline tickets and shipping tickets to the passenger

Education

Bachelor's degree, in Tourism
  • at San Sebastian College Recoletos - Manila
  • March 2009

Specialties & Skills

CUSTOMER RELATIONS
RECRUITING
Technical Recruiting
Administration
Resourcing
Recruitment
Microsoft Office
Customer Service Skills

Languages

English
Expert
Filipino
Native Speaker

Training and Certifications

Certified Human Resource Professional (Certificate)
Date Attended:
July 2019
Manila Domestic Cargo Services Assistant (Training)
Training Institute:
Philippine Airlines Cargo Terminal
Date Attended:
December 2008
Duration:
200 hours
SHATEC (Singapore Hotel and Tourism Education Centre) A Series of Tourism Workshops (Certificate)
Date Attended:
December 2006
Valid Until:
December 2006