Rowena Seterra-Lagbo

Payroll Supervisor at M. H. Alshaya Company - Qatar

• Qatar - Doha
• My current job since December 2011

Payroll Specialist - Assistant III, HR Payroll at Convergys Corporation

• Philippines
• July 2011 to October 2011

 General administrative tasks (managing personal files, dealing with resignations and dismissals)
 Provided payroll orientation to team leaders on training
 Answer inquiries of resigned employees regarding their final pay
 Answer payroll inquiries of the active employees through phone and emails
 Provide clerical and administrative task
 Provides support and help to employees with regards with payroll
 Provides support to the HR/Payroll department
 Participate in satisfaction surveys to identify opportunities for continuous improvement of the payroll process

Payroll Analyst at Transcom Asia

• Philippines
• June 2010 to March 2011

 Provided payroll orientation to new hires
 Validated last pay computation for resigned employees (approximately 200 employees per month)
 Administered statutory and withholding taxes remittances
 Issued statutory remittances certificate
 Compiled and managed statutory loans for employee deductions in payroll
 Facilitated in the processing of ATMs and opening of new bank accounts for new hire employees
 Processed the reporting of employees as employees of the company in the government agencies such as SSS, Philhealth and HDMF

Payroll Supervisor at BPO International, Inc.

• Philippines
• May 2006 to June 2010

 Reviewed payroll reports generated by a high end automated payroll system
 Prepared statutory remittances ( i.e. SSS, Phil Health, HDMF) for various clients
 Prepared monthly withholding tax advice and 1601-C for various clients
 Authored the payroll process module of the assigned clients
 Calculated regular and statutory deductions for special payout (manual computation)
 Computed and monitored income such as non-taxable and taxable 13th Month pay, other bonuses, commissions and other incentives, etc.
 Processed and reviewed final pay computation of resigned employees (approximately 200 - 300 employees per month)
 Reconciled journal entries of payroll related matters
 Executed the preparation of Alpha list and other BIR requirement at the end of the year (approximately 30, 000 employees both active and resigned)
 Produced 2316 of all clients (approximately 30, 000 employees both active and resigned)
 Supervised and managed 14 payroll staff
 Assigned to a special project; reconciliation of 2005 income of Call Center client
 Performed other payroll related matters requested by the client
 Developed an Excel file computation for taxes and statutory deductions
 Conducted training regarding basic MS Access, payroll orientation for new hires, facilitated in the year end annualization training