Roy Macariola

Manage GRMS (Guest Room Management System), including integration of smart
thermostats, lighting, HVAC, blinds, and in-room controls.
Customize GRMS and home automation solutions in collaboration with vendors
to meet hotel and client requirements.
Oversee maintenance, troubleshooting, and performance monitoring to ensure
system reliability and guest comfort.
Lead system configuration and optimization for smart home platforms (e.g., KNX,
Interel, Alexa, Google Home).
Enhance user experience by designing intuitive interfaces and seamless
automation scenarios.
Supervise and guide technicians, engineers, and contractors in installation and
support activities.
Collaborate with operations, IT, and engineering teams to ensure smooth
integration and functionality.
Manage vendor relations, procurement, and contract negotiations for automation
systems.
Deliver staff and user training to maximize system adoption and efficiency.
Oversee automation projects from planning to execution, ensuring budget
control and timely delivery.

Lead a team of engineers and technicians from system design to commissioning,
ensuring quality and timely delivery.
Assign daily tasks to commissioning teams and conduct weekly/ monthly
meetings with design, commissioning, and sales teams.
Prepare designs, drawings, and technical proposals while controlling project cost
and pricing strategies.
Represent the company in consultant and contractor meetings for home
automation, lighting control, and intercom projects.
Manage intercom and lighting control projects, including testing, commissioning,
and client handover.
Drive business development by establishing new clients, introducing products, and
overseeing mock-up installations for approvals.
Develop, present, and respond to technical proposals and customer requirements
with tailored solutions.
Deliver technical presentations and provide pre-sales assistance, product
education, and after-sales support.
Troubleshoot and resolve issues on installed equipment, ensuring minimal
downtime.
Maintain accurate documentation of account activities, reports, and business
transactions.
Build and sustain long-term client relationships, aligning solutions with customer
needs.
Provide training, guidance, and support to sales, design, and commissioning teams
to improve efficiency and performance.

Managed assigned accounts by identifying and resolving technical issues to
ensurecompletecustomersatisfactionthroughoutthesalescycle.
Handled customer complaints, prepared quotations for lighting control
systems, andconductedtimelyfollow-ups.
Established and maintained strong client relationships, delivering product
demonstrationsandtechnicalpresentations.
Sold motion sensors, wiring accessories, intercom systems, and home
automationproducts, achievingproject-specificsalesgoals.
Designed lighting control systems for both standalone and integrated panel
basedsolutions.
Providedtechnicalsolutionsandassistanceforprojectssuppliedwith lighting
controlandautomationproducts.
Supervised projects requiring installation, testing, and commissioning,
ensuringcompliancewithspecifications.
Interpreted customer specifications and design drawings, recommending
productimprovementstomeetclientneeds.
Researched solutions, estimated project costs and timelines, and prepared
technicalsubmittalsforconsultantapproval.
Conducted design tests, data analysis, and product monitoring to enhance
performanceandsupportfuturedevelopment.