Ruthie Fernandez-Lim

As a Senior Specialist, I partner with the business leaders to identify capability gaps and design targeted development solutions that strengthen organizational culture, values, and behaviours. I conduct learning needs analysis, define learning objectives, instructional strategies, project scope, and timelines, and manage end-to-end development of learning programs. I take full ownership of assigned modules and programs and facilitate workshops, including orientation for newly hired employees.

• Program Lead - Led the design, development, and successful delivery of two 8-month Leadership Program cohorts for 200 People Leaders (2024 and 2025). The program received the Best L&D Initiative Award from Informa Connect in 2024. Spearheaded the development and implementation of the Charge Nurse Development Journey Program for 80+ Charge Nurses (2021)
• Facilitation - Co-facilitated over 380 hours of culture workshops from 2021 to 2025, delivering programs to 1, 800+ employees across 200+ workshop days. Conducts virtual sustainment workshops to revisit tools and learnings, reflect and celebrate small wins, shares personal experiences on how they utilize the tools to overcome challenges.
• Performance Management - I oversee the full performance review cycle, including probation reviews, goal setting, mid-year reviews, and annual evaluations, ensuring alignment and consistency across the organization. Manages and maintains performance management systems and tools, ie: Oracle Fusion. Supports business partners and business units, provide guidance and address inquiries throughout the cycle, ensuring timely and accurate completion of all performance activities.
• Leadership Coaching - Delivered 50+ hours of leadership coaching to people leaders, focusing on communication, confidence building, senior-level engagement, delegation, emotional intelligence, and leadership presence.
• Mentoring - Mentored junior administrators by fostering independent thinking, decision-making, and creative problem-solving while supporting their professional development.
• Talent Development Support - Conducted talent conversations with nominated high-potential employees across the organization.
• Administration & Reporting - Manages workshop coordination, reporting, and PowerBi dashboard updates for internal and external stakeholders. Ensures accurate and timely maintenance of impact report data, documentation and LMS updates. Generates satisfaction survey, knowledge increase and behavior feedback both from participants and managers and conducts analysis to measure business impact.

I manage the end-to-end onboarding and offboarding operations, demonstrating strong multitasking and organizational skills to coordinate local hires, international relocations and repatriation services for employees and their families. I ensure smooth, cost-effective, and policy-compliant transitions by applying meticulous attention to detail in handling logistics, documentation, and compliance requirements.

• Mass Onboarding Initiative - I successfully onboarded 1, 200+ employees in a single year, handled the logistics, employment documentation, ensuring organizational and government compliance, strict implementation of timelines, and ensuring consistently delivering positive employee experiences.
• Relocation (Onboarding) - I manage complete relocation processes, pre-onboarding activities across HR, IT, Finance, HCIS, and Learning teams. Timely administration of new hire documentation, employment contracts, policy acknowledgements, and onboarding packs, ensuring accuracy, confidentiality, and compliance with labour and immigration regulations. I oversee residence visa processes for expatriates, liaising closely with government entities, PROs, and external vendors for travel arrangements, medicals, Emirates ID appointments, orientation, accommodation bookings and liaise with the hiring manager for the departmental orientation alignment.
• Mass Exit Project - I single-handled 200+ employees’ exit, guaranteeing operational efficiency despite of intense environment, while maintaining high satisfaction and seamless and positive experiences.
• Repatriation (Offboarding) - I handle full-cycle of exit processes including employee’s exit meeting, asset handover, access deactivation, visa cancellation, housing clearance, shipment arrangements, repatriation travel, and bank account closure, while coordinating end-of-service benefit processing with HCIS and Finance teams. Handle all exit related queries ensuring timely response, maintaining positive relationship and respectful approach regardless of the type of leaving (resignation or termination).
• Site Visits - I partner with the hiring managers to assess and plan site visits for potential new hires. Coordinates “Meet and Greet” sessions to explain relocation processes, orientation guidelines, required documentation, and timelines. I collaborate with the support teams to arrange travel bookings and temporary accommodation for candidates.

I manage the end-to-end recruitment, onboarding and offboarding process for both in country and international hires across the organization, ensuring seamless coordination from offer acceptance through joining, orientation, and exit. Coordinates all joining logistics and travel arrangements in advance to guarantee a smooth candidate transition while maintaining high service quality and satisfaction. As the team officer, I facilitate the growth and development of the team members through regular check-ins, performance feedback and reviews.

• Recruitment - I connect with the hiring managers to understand talent requirements and timelines. Proactively source candidates from diverse online recruitment platforms (Naukri, GulfTalent, Jobstreet, etc.) and from recruitment agencies ensuring high quality of talents are identified. Conducts thorough pre-screening, pre-selection and attend panel interview with the hiring department and provides insightful recommendations to streamline hiring decisions.
• Onboarding - Analyses, oversees and assists in the mobilization, onboarding and HR formalities of employees from pre-onboarding, joining to orientation. Ensuring employment contracts, visa, medical and joining logistics are checked accurately, completed on a timely manner and in accordance with the local government requirements and organizational compliant. Guide employees on a variety of benefits including leave policies, medical and compensation packages, fostering a supportive workplace environment.
• Workflow Enhancement - Formulates and led the process improvements research for recruitment strategies, on-boarding and administrative services and manpower optimization. Recommends workflow strategies to ensure reduced SLA in the current deliverables and not compromising quality of service.
• Stakeholder Management - I worked closely with the operations teams in global offices (Afghanistan, Africa, UK, USA, and Singapore), ensuring alignment on timelines, compliance, and service standards while identifying process gaps and improvement opportunities to enhance team performance and employee experience.
• Mentoring and Coaching - As the team officer, I provide comprehensive support and guidance to HR Coordinators and Administrators to strengthen their recruitment, administration, onboarding operations, mobilization, and employee services capabilities and skills through regular check-ins, coaching conversations, performance feedback, and formal reviews. And ensure performance management culture is effectively embraced through shadowing and mentoring.

• Facilitates administrative support to enhance organizational efficiency, including managing correspondence, travel arrangements, petty cash reimbursement and replenishments, and calendar scheduling for the Sales Managing Director.
• Collaborates with Sales teams to ensure timely submission of critical Sales Reports, fostering a culture of accountability and performance tracking.
• Develops and delivers comprehensive weekly performance reports to the Sales Managing Director, highlighting key metrics and trends to inform strategic decisions.
• Engages in various exhibitions to promote company initiatives, demonstrating strong interpersonal skills and a commitment to professional development.
• Adept at utilizing HR principles to support employee training and development initiatives, aiming to enhance workforce capabilities and foster a positive work environment.

• Facilitates administrative support to enhance departmental efficiency, including document preparation and reimbursement processing.
• Manages calendars and schedules to optimize time management for the Engineering Manager and team members.
• Records and distributes meeting minutes, ensuring clear communication and follow-up on action items.
• Monitors office supplies and equipment inventory, maintaining a well-equipped work environment.
• Tracks employee attendance and leave requests, contributing to effective workforce management.
• Collaborates cross-functionally with QA/QC, Project, and Procurement departments to streamline drawing submittals and improve interdepartmental communication.

• Proactively source and engage candidates through diverse media channels, enhancing talent acquisition strategies.
• Conduct thorough pre-screening processes, providing insightful recommendations to HR and Line Managers to streamline hiring decisions.
• Organize and facilitates comprehensive new employee orientation programs, ensuring smooth onboarding experiences.
• Guide employees on a variety of benefits including leave policies, medical and compensation packages, fostering a supportive workplace environment.
• Assists in the completion of government enrolment forms, ensuring accuracy and compliance with HR policies.
• Collaborates with the employment agencies to manage temporary staffing needs effectively, optimizing workforce flexibility.
• Drive initiatives in learning and development, focusing on employee growth and organizational development.