Senior Sales Associate
Jarir Bookstore
Total years of experience :5 years, 5 Months
Senior Sales Associate - at JARIR Bookstore, Riyadh, Saudi Arabia. Oct 2007 - Mar 2011
An experienced Sales associate with many years of invaluable experience working in the sales departments of leading Gulf companies. Highly focused with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers.
Having an enthusiastic and positive attitude and working hard to ensure that customers receive an excellent level of service whilst at the same time ensuring the highest level of sales for the company.
I have excellent communication skills and enjoy working in an interactive environment like customer service sales point. I am patient but firm with difficult customers and have great experience resolving customer disputes. With four years experience in the sales industry, I have developed a warm, approachable and professional manner.
In this role I have gained extensive experience meeting and greeting clients and responding efficiently and effectively to any customer enquiries and Ability to communicate more languages such as Arabic, English, Hindi, Urdu, Malayalam, Sinhala and Tamil
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•Providing excellent customer service
•Processing transactions quickly and accurately
•Advising customers
•Winning sales to meet targets
•Maintaining eye-catching effective displays within the store
•Taking pride in your store and maintaining it to a high standard
•Following operating procedure.
•Providing customers with an enjoyable shopping experience
•Inform customers and clients of all benefits on offer
•Explain customers and clients of new versions and variations of products
•To make actual sales through convincing salesmanship
•To inform customers and clients of offers, promotions and schemes
•To meet sales targets
•Excellent communication and negotiation skills ideally in multiple languages
•Good presentation and excellent personal organization
•A passion for the retail industry
•Comfort with shifts
•Comfort with physical work
•Ability to work in a team
•Pride in achieving individual targets
A Level in Commerce stream
• Diploma in Computer Studies. One year full time computer course. recognized by the IIIT • Computerized Accounting and Database Program Operator. One year full time with on the job training Data Bank Training Authority of Sri Lanka. • Working experience in JD Edwards warehouse management system, JD Edwards AS400 Database, SAP software, Quick Books M.Y.O.B Accounting software and simply accounting software COMPUTER LITERACY
Diploma in computer Studies Recognized by: the Islamic Institute of Information Technology. Subject covered • Ms- Windows. • Ms- Word. • Ms- Excel. • Ms- PowerPoint. • Ms- Outlook. • Ms- Access. OTHERS • Holder of Sri Lanka Driving License. • Languages known: English, Arabic, Urdu, Hindi, Malayalam and Tamil. • Senior prefect at school (1999-2001) • Successfully participated in athletics. • Took part in all island leadership seminars among the high school level.