Said Hatim Said Abu Al Zain, Administrative Assistant

Said Hatim Said Abu Al Zain

Administrative Assistant

Qatar Petroleum

Location
Qatar - Doha
Education
Bachelor's degree, Business Administration
Experience
11 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :11 years, 11 Months

Administrative Assistant at Qatar Petroleum
  • Qatar - Doha
  • April 2012 to October 2016

•Secretary team of Oil & Gas Ventures Director.

•Manage, Plan, Coordinate and execute all aspects of protocol support for Director’s distinguished guests

•Provide support, mostly administrative to other members of staff according to the directives of the manager.

•Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

•Deal with subsidiaries correspondence, handling guest’s queries.

•Liaising with staff in other departments and with external contacts.

•Handel office correspondence, incoming & outgoing mail.

•Perform general office duties, and performing basic book keeping work.

•Observe confidentiality and ensure important documents.

•Contribute to improving the business and enhancing the reputation of the company by putting forward new ideas and by implementing change when requested to do so.

insurance advisor at SEIB Insurance & Reinsurance company
  • Qatar - Doha
  • June 2008 to March 2012

•Collecting information from clients and assessing their risk profiles and insurance needs.

•Anticipate the insurance needs of clients, such as policy renewals.

•Creating and maintaining relationship with the customers including planning and attending meetings and knowing about the nature of the business of the client.

•Marketing and making new clients.

•Making research on the various insurance companies and insurance policies offered by them to help clients in choosing most suitable policy.

•Providing advice to clients on risk management and assist them to develop new ways to minimize risks.

•Preparing reports for insurance underwriters and negotiating with the clients.

•Renewing or modifying existing policies.

•Advising clients when and whether they need to make a claim on their policies.

•Collecting insurance premiums and processing accounts.

•Keeping detailed records of each and every policy.

Direct Sales Agent at Qatar National bank
  • Qatar - Doha
  • January 2003 to June 2006

•Sales executive on field to promote sales.

•Bank retail as Point Of Sales Machines (P.O.S)/Saving/Current accounts.

•Contacting the customers to encourage /influence them to avail the various services offered by Bank.

•Preparation of daily/monthly sales' reports.

•Report to operation manager of markets Trend and competitors activities.

•Customer contacts service.

•Settling disputes by the clients.

Education

Bachelor's degree, Business Administration
  • at Jerash Private University
  • February 2008

Jerash Private University - February, 2008 ECONOMICS & ADM. SCIENCES B.B.A In. BUSINESS ADMINISTRATION Cumulative Average :( 72.2%). GOOD Achievement Test 84 %

Specialties & Skills

Public Relations
Surfing Internet
Microsoft Office
Professional in operating Windows 7, Microsoft Office 2013
Internet Surfing

Languages

Arabic
Expert
English
Expert

Training and Certifications

CTE & DSE training (Call taking Excellence) & (Developing Self Excellence) (Training)
Training Institute:
Mace
Date Attended:
June 2004
Duration:
40 hours
Al Hasba letter of appreciation (Training)
Training Institute:
Qatar Petroleum
Date Attended:
January 2012
Customer Facing Function (Training)
Training Institute:
Qatar Financial Center
Date Attended:
March 2011
Duration:
48 hours
Assertive Skills (Training)
Training Institute:
Qatar Petroleum
Date Attended:
January 2014
Duration:
24 hours
English language (Training)
Training Institute:
British Council Doha
Date Attended:
August 2001
Duration:
120 hours
Introduction to General Insurance (Training)
Training Institute:
CHEDID & ASSOCIATES
Date Attended:
October 2010
Duration:
176 hours
Customer service relationship/Marketing and Selling Technology Training (Training)
Training Institute:
AIT Training Center
Date Attended:
June 2005
Duration:
180 hours
Improving employee performance (Training)
Training Institute:
Qatar Petroleum
Date Attended:
January 2014
Duration:
24 hours
Introduction to change management (Training)
Training Institute:
Qatar Petroleum
Date Attended:
September 2013
Duration:
24 hours
Stress management (Training)
Training Institute:
Qatar Petroleum
Date Attended:
March 2014
Duration:
24 hours

Hobbies

  • swimming