Osama Saif

Develop and manage programs to meet retail store service, equipment, maintenance and repair strategies
• Control the budget for facilities including projects and capital programs
• Lead projects related to retail service, equipment, maintenance, repairs and minor renovations
• Liaise closely with operations and retail property to ensure an effective service levels within the stores and other facilities
within agreed budget.
• Responsible for client visits, overseeing contractual outputs, auditing supply chain and maintaining supplier relations.
• Responsible for recruiting new team members and developing the existing team.
• Ensuring adherence to health & Safety and HR policies.
• Take ownership and perform integral role to new store openings.
• Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead
on improvement.
• Responding appropriately to emergencies or urgent issues as they arise.
• Able to monitor, exam and critique proper work and operation flow for MEP maintenance work.
• Able to follow up and guide an annual preventive and predictable HVAC maintenance plan.
• Liaising with Brands, internal costumer of commercial, food and retail stores.
• Provide an appropriate focus and support to the company’s leading brands including Starbucks, H&M, Mothercare,
Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn, and
Office Depot.
• Manage FM role in the fit-out programs for the local stores in responsible region.
• Work across multiple functions of the business and external agencies working with stakeholders of all levels.
• Ensure the safety operation of all properties for employees, customers, visitors and neighboring businesses of the retail and
Food Services Division through structured and formalized risk assessment.
• Drafting performance reports and making written recommendations to Alshaya properties and projects team management.

1. Manage and direct Facilities Managers at each property to ensure that the Tenants and properties are maintained at the highest possible levels standards.
2. Respond to tenant work orders at select properties and coordinates work assignments among building technicians, vendors, and contractors.
3. Support the Facilities Managers on annual budget planning, pricing and implementation. Review and develop operational budgets.
4. Manages facilities staff to deliver expected service levels to the client within the prescribed budget.
5. Responsible for identifying training needs, tracking performance, coaching, and motivating direct reports. Responsible for hiring, terminating, compensation, and performance evaluation.
6. Oversees the scheduling, maintenance, and monitoring of all heating, ventilating, air conditioning, water, electric and other systems to ensure efficient operation. Inspects facility and generates inspection reports.
7. Assist and prepare monthly operating budget variance reports and codes accounts payable invoices to ensure correct cost center accounting classification.
8. Administer all procurement of site supplies and equipment.
9. Monitor the performance of all 3rd party vendor contracts to ensure work order completion and reviews price quotes for the procurement of parts, services, and labor for projects.
10. Schedule and finalize all quarterly inspections and reports
11. Provide technical leadership for all aspects of the facility and technical coverage for all sites as needed.
12. Work with building owners and brokers on potential associated fit-out costs and moving logistics.
13. Oversee all major R&M projects, Capital Projects and tenant build outs.
14. On call 24/7 for emergency response.

1.Responsible for all human resource activities to include employment, compensation, labor relations, benefits, and training and development.
2.Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications.
3.Develop and maintain relationship with employment agencies, universities and other recruitment sources.
4.Prepare and maintain company salary structure, job documentation, and job evaluation systems. Complete salary survey questionnaires.
5.Prepare, process and distribute payroll.
6.Design and conduct new employee orientations.
7.Administer and explain benefits to employees, serve as liaison between employees and insurance carriers.
8.Work with union representative to resolve labor relation issues.
9.Recommend, develop and schedule training and development courses.
10.Provide advice, assistance and follow-up on company policies, procedures, and documentation.
11.Coordinate the resolution of specific policy-related and procedural problems and inquiries.
12.Recommend, develop and maintain human resource data bases, computer software systems, and manual filing systems.
13.Develop and recommend operating policy and procedural improvements.

Sales Rep. for three districts in Egypt to sell all the company pharmacutical products.