samen fatima, Accounting Assistant

samen fatima

Accounting Assistant

I Globe Travel & Tourism

Location
United Arab Emirates - Dubai
Education
Bachelor's degree,
Experience
7 years, 2 Months

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Work Experience

Total years of experience :7 years, 2 Months

Accounting Assistant at I Globe Travel & Tourism
  • January 2014 to October 2014

I Globe Travel & Tourism Jan 2014 -Oct 2014
Accounting Assistant
➢ Performed accounts payable functions for construction expenses.
➢ Managed vendor accounts, generating weekly on demand cheques.
➢ Managed financial departments with responsibility for Budgets, Forecasting, Payroll, Accounts Payable and Receivable.
➢ Ensured compliance with accounting deadlines.
➢ Coordinated monthly payroll functions for 50+ employees.
➢ Leased with bankers, insurers and solicitors regarding financial transactions.

customer service consultant at I Globe Travel & Tourism
  • March 2010 to June 2012

Job Title: customer service consultant
March 2010 - June 2012
Job Responsibilities:

➢ Maximize the sales and operation of the floor by consistently giving the highest standards of customer service to achieve the high growth and target and also to retain the customers.
➢ Achieves add on sale through customer directory.
➢ Follow brand guidelines, Flairs correctly to create an excellent shopping experience to customers.
➢ Checking and positioning the Best Sellers on the prime locations of the store.
➢ Checks and informs the Line Manager on out of stock /out performing lines.
➢ Process Deliveries and Stock Transfers in an efficient manner in line with the company procedures.
➢ Keeping records of regular customers in order to provide a personalised service
➢ Displaying and restocking products
➢ Carrying out routine sales tasks such as wrapping purchases and handling payments

Store Assistant Manager
  • January 2007 to December 2009

2007 January - 2009 August
Job Title: Store Assistant Manager
Job Responsibilities:
➢ To be responsible for all aspects of stock handling
➢ Reconciling cash receipts on a daily basis
➢ Responding to customer complaints and comments
➢ Training and supervising volunteers or other members of staff when required
➢ Merchandise
➢ Organizing special promotions and displays
➢ Provided consultation, advice and solutions to customers need maximizing customer's satisfaction.
➢ Promoting and applying new launch make - up to the costumers.
➢ Successfully achieved the sales and performance targets.
➢ Maintained the company standards and presentation
➢ Collected every month sales and send to the account dept. in the main office
➢ Giving the customer feedback report to the Line Manager.
➢ Updated market report and activities.

Senior customer service consultant
  • January 2006 to March 2007

2006 march -2007 January
Job Title: Senior customer service consultant

Job Responsibilities:
➢ Maximize the sales and operation of the floor by consistently giving the highest standards of customer service to achieve the high growth and target and also to retain the customers.
➢ Achieves add on sale through customer directory.

➢ Merchandising Store Layout: -
➢ Follow brand guidelines, CV, Flairs correctly to create an excellent shopping experience to customers.
➢ Checking and positioning the Best Sellers on the prime locations of the store.
➢ Checks and informs the Line Manager on out of stock /out performing lines.


➢ Replenishments: -
➢ Process Deliveries and Stock Transfers in an efficient manner in line with the company procedures.

Education

Bachelor's degree,
  • at Karachi University
  • January 2009

➢ Bachelors Of Business Administration (Certificate III) Karachi University, Pakistan - 2009

High school or equivalent,
  • at Ibn Sina School
  • January 2005

➢ High School Graduate - Ibn Sina School- Karachi, Pakistan- 2005

Specialties & Skills

CUSTOMER SERVICE
PAYMENTS
RECONCILING
SATISFACTION
SOLUTIONS
THE SALES
TRAINING

Languages

Urdu
Beginner
English
Intermediate