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Sanaa Jahoui, Sales And Marketing Executive

Sanaa Jahoui

Sales And Marketing Executive·QNET

Türkiye

Diploma, Turkish Language

Work experience

Total years of experience: 14 years, 5 months

Sales And Marketing Executive

May 2017 - Present

QNET

Istanbul, Türkiye

May 2017 - Present

1-I worked from May 2017 to June 2018 as a member of the Customer support department as a receptionist, receiving the requests of our customers ( especially foreign customers ) and help them solve their problems or direct them to the right department.
2- June 2018 until now: Marketing, PR and Digital Marketing executive and Trainer, my job consists in creating content for our Press releases in a monthly basis, create content for our social media accounts. Translation of our Blog content from Turkish to Arabic and English, Research for new products for our local franchise and prepare all the documents for their import and registration. Conducting monthly webinars and Physical trainings of our products to our customers.
Company industry:
Marketing
Job role:
Marketing and PR

Foreign Affaires Executive

July 2013 - April 2015

Uransan Holding

Istanbul, Türkiye

July 2013 - April 2015

Uransan Holding (Foreign affairs executive in the technical office of Uransan Construction) : Translation of all catalogues and bids offers .Assistance for the technical office manager in all our meetings with international costumers in and outside of Turkey.
Company industry:
Construction & Building
Job role:
Administration

Translator And Secretary

February 2011 - December 2013

Mauritanian Embassy in Ankara

Ankara, Türkiye

I found this job using Bayt.com

February 2011 - December 2013

Mauritanian Embassy in Ankara
(Assistant and personal translator of the Mauritanian Ambassador). My job consisted in the translation of the official letters sent to the Ambassador from the Turkish Foreign Affairs Ministry. Assisting the Ambassador in all his meetings with other countries Ambassadors in Ankara with full translation. Deliverance of Mauritanian work visas to Turkish citizens after controlling all the documents and requirements.
Company industry:
Public Administration
Job role:
Administration

Technical support

June 2009 - May 2010

Orange

Casablanca, Morocco

June 2009 - May 2010

B2S call center:
Technical support and assistance in French for Orange (French telecommunication company) clients’ on the phone for the ADSL services: my job consisted in providing technical and network problem resolution to Orange costumers by performing a diagnosis through specific questions that will guide them towards the solution. Resolving username and password problems, uninstalling/reinstalling basic software, assisting with navigating through application menus and troubleshooting email issues.
Company industry:
Telecommunications
Job role:
Information Technology

Education

Istanbul University

June 2011

June 2011

Diploma, Turkish Language

Türkiye

faculty of medecine and pharmacy

November 2009

November 2009

Bachelor's degree, Medical studies

Morocco

Al Joulane

January 2004

January 2004

High school or equivalent, experimental sciences

Morocco

GPA (point): 14.61 out of 20

GPA (point): 14.61 out of 20

:

Skills

Guest Relations

Expert

Foreign Languages

Expert

Receptionist

Expert

Marketing

Expert

Sales

Expert

TRANSLATION

Expert

CALL CENTER

Intermediate

CUSTOMER RELATIONS

Intermediate

Marketing

Expert

FRENCH

Expert

Solving problems

Expert

Guest Relations

Expert

Foreign Languages

Expert

Receptionist

Expert

Sales

Expert

Languages

Arabic

Native Speaker

English

Expert

French

Native Speaker

Turkish

Expert

Spanish

Beginner

Training and Certifications

Certifications
Social Media Management
Jul 2017
Training
Public speaking and Training
QI group
May 2018