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Sara Attia, Office Manager

Sara Attia

Office Manager·OMS

United Arab Emirates

Bachelor's degree, Journalism & Mass Communication

Work experience

Total years of experience: 11 years, 1 months

Office Manager

September 2015 - January 2019

OMS

Dubai, United Arab Emirates

September 2015 - January 2019

Dedicated office management professional with experience handling the complete secretarial and administrative service to Chief Executive Officer and the team members to streamline and organize work
• Extensive background in Human Resources generalist affairs, including experience in employee recruitment, staff development, conflict resolution, benefits and compensation, HR records management.
• Responsible for all government relations matters from employee residencies issuance and renewal, short-term visa issuance and renewing company licenses.
• Skilled relationship builder with the proven ability to work with different personality styles.
• Establish and maintain records and filing systems, replenish stationery and arrange for the efficient operation of office equipment to ensure the Manager/Head of Section and or team members can function effectively and efficiently.
• Coordinate travel arrangements for the Manager/ Head of Section and or team members
• Coordinate with courier services in order to ensure that documents are collected, sent and delivered in a timely and efficient manner
• Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns.
• Organize in-house or off-site activities around visits, meetings, conferences etc.

Company industry:
IT Services
Job role:
Administration

Account Manager

January 2012 - August 2014

Halliburton

Cairo, Egypt

January 2012 - August 2014

Goal-driven, customer-focused demonstrating consistent achievement of sales objectives. Proficient in all sales cycle phases, from lead generation and presentations to negotiation, closing, and follow-up. Secured revenue targets against an assigned quota, ensured development of the relationship and increased market share/penetration by directing the total array of the company's technical, commercial and operational capabilities to assigned client's domestic needs. Developed account plans that are focused on expanding business activities.
• Exceeded annual assigned quota by 300%.
• Awarded rising star for MENA region in annual global sales summit 2014.
• Increased sales to existing clients and increased current market share.
• Managing business marketing activities
• Handling customer concerns; followed up quickly and ensured that every customer has a positive experience.

Company industry:
Oil & Gas
Job role:
Sales

Marketing Specialist

January 2009 - January 2012

Halliburton

Cairo, Egypt

January 2009 - January 2012

Handling a key position to manage marketing programs to determine market position and plan marketing
programs to maximize the organization’s position in the marketplace.
* Formulated short/long term plans & key objectives to support business
* Managed regional product launch events and customer events
* Developed customer database utilizing Microsoft CRM
* Delivered market gap analysis reports for the team
* Tailored customer market survey and created marketing material
* Handled proposals & tenders

Company industry:
Oil & Gas
Job role:
Marketing and PR

Health Safety and Environment Specialist

January 2008 - January 2009

Halliburton Energy Services

Cairo, Egypt

January 2008 - January 2009

Played a significant role in delivering ZERO Incident campaign to create awareness across the organization.
Analyzed Africa HSE statistics that portrayed regional incident trends and provided areas for improvement.

Company industry:
Oil & Gas
Job role:
Administration

Editorial Coordinator

January 2007 - January 2008

CLEO Magazine - ARTOC Group

Cairo, Egypt

January 2007 - January 2008

Recruited to play a significant role into coordinating between all staff members throughout the publication
execution process from brainstorming to commercial distribution.

Company industry:
Journalism
Job role:
Administration

Education

The American UniversityThebes American College

January 2007

January 2007

Bachelor's degree, Journalism & Mass Communication

United Arab Emirates

GPA (point): 3 out of 4

GPA (point): 3 out of 4

-

The American UniversityThebes American College

January 2007

January 2007

Bachelor's degree, Journalism & Mass Communication

United Arab Emirates

GPA (point): 3 out of 4

GPA (point): 3 out of 4

-

Skills

Planning
Expert
Planning
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
CRM
Expert
CRM
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
MARKETING
Expert
MARKETING
Expert
PROPOSAL WRITING
Expert
PROPOSAL WRITING
Expert
PUBLICITY
Expert
PUBLICITY
Expert
SAFETY
Expert
SAFETY
Expert
STATISTICS
Expert
STATISTICS
Expert
CLOSING
Beginner
CLOSING
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
DIRECTING
Beginner
DIRECTING
Beginner
Planning
Expert
Planning
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert

Languages

Arabic
Expert
English
Expert