SARA ABDELLATIF, Operations Supervisor   Aviation

SARA ABDELLATIF

Operations Supervisor Aviation

4 DIMENSIONS TRAVEL

Location
Egypt - Cairo
Education
Bachelor's degree, account
Experience
21 years, 4 Months

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Work Experience

Total years of experience :21 years, 4 Months

Operations Supervisor Aviation at 4 DIMENSIONS TRAVEL
  • My current job since March 2016

Handle airline reservations through Amadeus System
Makes or changes reservations and seat assignment
Answers questions about flight schedules, fares, handles payment and baggage
Reissue and refund tickets

ِAviation Supervisor at Mico Travel
  • Egypt - Cairo
  • October 2014 to February 2016

Handle airline reservations through Amadeus System
Makes or changes reservations and seat assignment
Answers questions about flight schedules, fares, handles payment and baggage
Reissue and refund tickets

Ticketing agent and customer service at Express Air and Travel - Al Kharafi National Group
  • Egypt - Cairo
  • May 2007 to October 2014

Handle airline reservations through Amadeus System
Makes or changes reservations and seat assignment
Answers questions about flight schedules, fares, handles payment and baggage
Reissue and refund ticket

Customer service Supervisor at AL ADNAN FOR TOURISTIC INVESTMENT
  • Egypt - Cairo
  • April 2003 to May 2007

AL ADNAN FOR TOURISTIC INVESTMENT
April 2003 - May 2007;
Customer service Supervisor

Key job duties & responsibilities;
Answer phones and respond to customer requests.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.

Trainee at National Bank
  • Egypt - Cairo
  • June 1999 to August 1999

Summer - 1999 Trainee

Education

Bachelor's degree, account
  • at Ain Shams University
  • August 2002

2002 Ain Shams University; Bachelor Degree of Commerce, account department.

Specialties & Skills

Galileo
Amadeus
Customer Service
Microsoft Office
AMADEUS
ANSWER PHONES
CUSTOMER SERVICE
MICROSOFT OFFICE
MS OFFICE

Languages

Arabic
Expert
English
Intermediate
French
Beginner

Training and Certifications

Booking Flights (Training)
Training Institute:
Amadeus
Date Attended:
October 2007

Hobbies

  • Shopping