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Sarah hani, Digital Marketing and Marketing Specialist

Sarah hani

Digital Marketing and Marketing Specialist·Fine Care Specialized Medical Center

United Arab Emirates

Bachelor's degree, Digital Media

Work experience

Total years of experience: 9 years, 6 months

Digital Marketing and Marketing Specialist

December 2023 - Present

Fine Care Specialized Medical Center

Al Ain, United Arab Emirates

December 2023 - Present

• Decide on appropriate placement of ads.
• Determine what content will reach customers.
• Publish digital marketing content online.
• Implement email marketing campaigns.
• Monitor social media.
• Optimize paid advertising campaigns using SEO and other tools.
• Report on the growth and analytics of campaigns to stakeholders.
• Managing clinics social media.
• Shooting (videos - photos) related to clinic and services.
• Developing digital designs.
• Communicating with patients.

Company industry:
Other Healthcare Services
Job role:
Marketing and PR

Receptionist

January 2023 - November 2023

Aipine Medical Center

Al Ain, United Arab Emirates

January 2023 - November 2023

• Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with
questions and issues.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens,
forms, and brochures).
• Receive, sort, and distribute daily mail/deliveries.
• Always supports managers with business documentation and professional demeanor.
• Efficiently processes updated client information and payments into the database.
• Prioritizes tasks while staying focused on several projects simultaneously; diligently follows up on
outstanding items.
• Ability to multitask effectively in a fast-paced environment.
• Maintains a friendly, approachable style to build relationships and always works harmoniously with
others.

Company industry:
Medical Clinic

Customer Service

January 2022 - January 2023

French Dental and Cosmetic Medical Center

Al Ain, United Arab Emirates

January 2022 - January 2023

• Complying with medical coding guidelines and policies.
• Ensuring all documents are correct and complete.
• Sending and receiving approvals from Damand Health Insurance dashboard.
• Checking the eligibility of services.
• Help customers with their questions and addresses issues regarding products or services.
• fixing the schedule for orthodontics doctor.

Company industry:
Medical Clinic

Front Desk Receptionist

January 2017 - January 2021

Celeste Medical Center

Al Ain, United Arab Emirates

January 2017 - January 2021

• Social media account management including but not limited to: content creation, graphic design,
photography, video, budgeting, add account management, and scheduling.
• Photography collection creation, curation, and implementation.
• Dental coding and sending the approvals, received the rejections and resending with justification letters.

Company industry:
Other Healthcare Services
Job role:
Customer Service and Call Center

Front Desk Receptionist

January 2016 - January 2017

Health and Beauty Polyclinic

Al Ain, United Arab Emirates

January 2016 - January 2017

• Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with
questions and issues.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens,
forms, and brochures).
• Receive, sort, and distribute daily mail/deliveries.
• Always supports managers with business documentation and professional demeanor.
• Efficiently processes updated client information and payments into the database.
• Prioritizes tasks while staying focused on several projects simultaneously; diligently follows up on
outstanding items.
• Ability to multitask effectively in a fast-paced environment.
• Maintains a friendly, approachable style to build relationships and always works harmoniously with
others.

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

Education

Al khawarizmi International College

January 2020

January 2020

Bachelor's degree, Digital Media

United Arab Emirates

GPA (point): 3.0 out of 4

GPA (point): 3.0 out of 4

Skills

MULTITASKING
Intermediate
MULTITASKING
Intermediate
WRITING
Intermediate
WRITING
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ATTENTIVE SERVICE
Intermediate
ATTENTIVE SERVICE
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
DIGITAL MARKETING
Intermediate
EMAIL MARKETING
Intermediate
EMAIL MARKETING
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
SEARCH ENGINE OPTIMIZATION
Intermediate
SEARCH ENGINE OPTIMIZATION
Intermediate
ANALYTICS
Intermediate
ANALYTICS
Intermediate

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
Infection Control Fundamentals.
Leaders in Healthcare Conference.
ICDL Program.
Public