سوسن عطية, Head of Marketing & Communications

سوسن عطية

Head of Marketing & Communications

American Gulf School

البلد
الإمارات العربية المتحدة - دبي
التعليم
بكالوريوس, Mass Media and communnication
الخبرات
14 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 2 أشهر

Head of Marketing & Communications في American Gulf School
  • الإمارات العربية المتحدة - الشارقة
  • أشغل هذه الوظيفة منذ فبراير 2022

● Developing and managing the marketing department's budget.
● Overseeing branding, advertising, and promotional offline / digital campaigns.
● Managing the marketing department's staff.
● Preparing and presenting quarterly and annual reports to senior management.
● Develop effective parent engagement programs and regularly interact with parents to build insights and positive relationships.
● • Develop and manage relationships with feeder schools to support enrolment growth.
● • Identify relevant community-based initiatives in which the school can play a relevant part, to support awareness / positive brand perception etc.
● Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks.
● Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure.

Marketing Manager في American Academy of Cosmetic Surgery Hospital
  • الإمارات العربية المتحدة - دبي
  • أغسطس 2020 إلى فبراير 2022

● Maintain extensive knowledge of current market conditions and ensure that any directly relevant information is communicated to key stakeholders.
● • Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
● Oversee and approve marketing material, from website banners to hard copy brochures and case studies and report on the performance of marketing campaigns, gain insight and assess against goals
• Develop relationships with businesses and community groups to promote the Hospital and their Services.
Monitor campaign performance, produce relevant and timely reports and recommend changes to campaign execution based on data insights.
Develop, draft and distribute media releases/advertisements that meet the marketing strategy of the Hospital and that comply with set policy guidelines.
● Create marketing plan, and work with teams to plan exhibition and content site marketing campaigns to meet strategic objectives.
● Ensure all marketing collateral, email marketing, website content and digital marketing is thoroughly proofed, adheres to brand guidelines, and agreed Informa standards.

Senior Marketing Officer في Al Zahra Private Hospital
  • الإمارات العربية المتحدة - الشارقة
  • أغسطس 2016 إلى يناير 2019

• Create media plan and Prepare all the marketing activities & plans within agreed budget.
• Anticipate patients/client needs and work with team to proactively develop solutions to address them
• Develop, integrate and execute both traditional marketing and digital marketing strategies under the direction of the marketing manager.
• Responsible for Setting & preparing the events calendar starting from the planning, budgeting and the preparations.
• Ensure proper planning and execution of media plans
• Provide across-the-board support for marketing/ advertising/ Publishing Projects - from research, planning, strategy development, to execution and day-to-day management.
• Responsible for writing, editing and proof reading of press releases, case studies, newsletter, stories, web site content, SM content and various marketing materials as requested.
• Plan and execute all offline media activities such as (Radio, TV, newspapers ...etc.) and display advertising campaigns as well as the digital medical campaigns.
• Devising strategies to drive online traffic to the hospital website and social network.
• Manage social media platforms, including content creation, daily monitoring and monthly report.
• Tracking conversion rates and making improvements regarding our online platforms.
• Dealing with the advertising/PR agencies, suppliers and media channels.
• Preparing and arrange all the hospital events such as events materials, designs, courier’s arrangement, and Ceremonies arrange.
• Monitor, review and report on all marketing activity and results.
• Analysing competitors’ activities and set proactive and defensive contingency action plan.

Senior Property Management & SM, PR Manager في Better Homes
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2015 إلى يوليو 2016

• Responsible for handling Emirates Islamic Bank Buildings and other Buildings.
• Responsible for review and deliver the new lease file from the leasing department and Issuing of new contracts.
• Renewal of existing leases as per market rate already updated in Oracle.
• Terminating the lease contract as per Leasing Committee approval and sending the request to the Maintenance Team, to provide the maintenance clearance/damages in order to process the “Refund” claim of the tenant and to add the unit in vacancy list.
• Collecting the approved rental amount, security deposit and renewal fee and the municipality charges.
• Collecting valid required documents from the tenants for any kind of transaction.
• Changing the status of lease in Oracle from active lease to terminated at the time of vacating the unit by tenant.
• Increase the public awareness and positive branding for BH. Cultivating and maintaining media relationships and relationships with other key opinion formers.
• Ensuring that all communication plans and strategies are in line with corporate objectives and budgets.
• Develop and maintain the company's corporate image, brand and identity, which include the use of logos, signage, stationery and a writing style guide as well as all client touch-points.
Devising strategies to drive online traffic to the company website. Developing and managing digital marketing campaigns.
• Social Media: Work with the team to enhance the social media strategy that collaborates with marketing, PR and advertising campaigns. Create timely and engaging content optimized for platform used and intended audience.

Marketing Manager في Red Sea Resorts
  • مصر - القاهرة
  • نوفمبر 2012 إلى ديسمبر 2014

- Create, develop and manage the marketing strategy of the company.

- To manage the Marketing Department Budget.

- Delivery of all marketing activity within agreed budget.

- Developing and launching marketing communication strategies.

- To manage all aspects of print production, E-Marketing tools and the website.

- Managing the customer journey (customer relationship management)

-Dealing and following up with advertising agencies in ATL & BTL activities execution.

Senior Marketing specialist في Mena for touristic and real estate investment
  • مصر - القاهرة
  • يناير 2007 إلى ديسمبر 2011

- Responsible for developing both electronic and printed marketing collaterals such as brochures, Flyers, Mega board, Roll-up, advertisements, press ads and company website.
-Prepare and provide all marketing campaigns and promotions activities.
- Prepare the Marketing budget forecast for new & existing projects.
- Following up with the advertising agency. As well as meeting with new agencies.
- Setting & preparing all marketing and communication activities for our projects (new & existing ones)
- Business plan, Action plan preparation & execution.
- Analyzing competitors’ activities and setting a defensive contingency action plan.
- Manage all the company events such as events materials, designs, courier’s arrangement, and Ceremonies arrange.

الخلفية التعليمية

بكالوريوس, Mass Media and communnication
  • في Misr University For Science & Technology
  • يوليو 2006

very good

Specialties & Skills

Public Relations
Time Management
Marketing Communications
Digital Media
Planning
•MS Windows XP, Vista and Seven.
•MS Office 2003, 2007 (Word, PowerPoint, Excel) and 2010.
•Photoshop CS4, Photo Filter Studio.
E-Marketing Tools.
• Most of Internet Facilities.
Time managment

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الالمانية
مبتدئ

التدريب و الشهادات

Social media marketing (HP LIFE e-Learning) (الشهادة)
تاريخ الدورة:
August 2014
Integrated Marketing Communication (IMC) (الشهادة)
تاريخ الدورة:
July 2010
صالحة لغاية:
July 2010
Customer Service Excellence (الشهادة)
تاريخ الدورة:
June 2009
صالحة لغاية:
June 2009
Customer Service Excellence (الشهادة)
تاريخ الدورة:
May 2008
صالحة لغاية:
May 2008
Certificate in CRM (الشهادة)
تاريخ الدورة:
June 2007
صالحة لغاية:
June 2007
Principles of marketing (الشهادة)
تاريخ الدورة:
April 2010
صالحة لغاية:
April 2010
Problem Solving & Decision Making Skills (الشهادة)
تاريخ الدورة:
July 2008
صالحة لغاية:
July 2008