Servee Palmans, Managing Director /  Proprietor

Servee Palmans

Managing Director / Proprietor

Hopatec Sports Services

البلد
الإمارات العربية المتحدة - دبي
التعليم
ماجستير, Executive MBA
الخبرات
32 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :32 years, 3 أشهر

Managing Director / Proprietor في Hopatec Sports Services
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ أكتوبر 2014

Hopatec Sport Services provides rallies and sports tournament services to sport clubs and sports event organisers. Integrating sports events with fund-raising for charitable causes.

Director School Administration and Business Operations في GEMS Education
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2009 إلى سبتمبر 2014

A portfolio of 40+ schools reporting to the Group Chief Executive Officer.

As a member of the Executive Committee, on a corporate level fully responsible for the school administration and business operations coordination in the fields of pre-operations, school risk management (health, hygiene, safety), security, facility management & preventive maintenance, school ventures (catering, uniforms, transport, and value added extra-curricular activities).

Leading and coaching a team of 70+ school based Manager School Operations and Manager School Facilities.

Regional Director of Operational Innovation Middle East في Starwood Hotels & Resorts, Inc.
  • الإمارات العربية المتحدة - دبي
  • أبريل 2002 إلى سبتمبر 2009

A portfolio of 50 hotels in the Middle East, reporting directly to the Regional Senior Vice President Middle East.

As a member of the Regional Leadership Team, on a corporate level fully responsible for the regional operations coordination in the fields of guest satisfaction, quality assurance, brand standards, health / hygiene / safety, operational innovation, procurement.

Leading and coaching a team of 17 hotel based Directors of Six Sigma (Project Managers - “Black Belts”), 80 hotel based “Green Belts” (Part-time Project Managers) and a Regional Manager Procurement.

Director of Sales Africa & Middle East في Starwood Hotels & Resorts, Inc.
  • مصر - القاهرة
  • أبريل 2000 إلى مارس 2002

A portfolio of 52 hotels in Africa and the Middle East, reporting directly to the Divisional President Africa & Middle East.

As a member of the Divisional Leadership Team, on a corporate level fully responsible for the operational management & strategic planning of the divisional marketing organization.

Coaching a team of 4 Corporate Directors and 1 Manager, covering the following areas of responsibilities: public relations, advertising, creative services, partnership marketing, sales administration & training, room reservation & revenue management, and world-wide reservations.

Leading and coaching a team of 52 hotel based Directors of Marketing.

Director Revenue Management Africa, India & Middle East في Starwood Hotels & Resorts, Inc.
  • مصر - القاهرة
  • يناير 1999 إلى مارس 2000
Manager Reservations Training Africa, India & Middle East في Starwood Hotels & Resorts, Inc.
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 1997 إلى ديسمبر 1998
Front Office Manager في Sheraton Deira
  • الإمارات العربية المتحدة - دبي
  • يناير 1996 إلى أغسطس 1997
Front Office Manager في Hilton National Coventry
  • المملكة المتحدة
  • أبريل 1994 إلى ديسمبر 1995
Assistant Front Office Manager في Bahrain Hilton
  • البحرين - المنامة
  • يناير 1993 إلى مارس 1994
Front Office Coordinator في Bahrain Hilton
  • البحرين - المنامة
  • أغسطس 1992 إلى ديسمبر 1992
Front Office Trainer في Bahrain Hilton
  • البحرين - المنامة
  • فبراير 1992 إلى يوليو 1992

الخلفية التعليمية

ماجستير, Executive MBA
  • في HTW Chur - Swiss School of Tourism and Hospitality
  • نوفمبر 2009
بكالوريوس, Operational Management
  • في Hoge Hotelschool Maastricht
  • يناير 1992
الثانوية العامة أو ما يعادلها, Higher General Secondary Education
  • في Scholengemeenschap Sinter Meerten (HAVO)
  • يوليو 1986

Specialties & Skills

Microsoft Office
operations
Courses
Microsoft Office Applications
Several eCornell Courses

اللغات

الانجليزية
متمرّس
الالمانية
متمرّس
الهولندية
متمرّس

التدريب و الشهادات

Kaplan – Norton Balanced Scorecard (الشهادة)
تاريخ الدورة:
September 2014
Certified Six Sigma Master Black Belt (الشهادة)
تاريخ الدورة:
January 2006
Graduate Charter of Certified Risk Management (CRM) (الشهادة)
تاريخ الدورة:
January 2009
EFQM – Qualified Excellence Assessor (الشهادة)
تاريخ الدورة:
July 2013

الهوايات

  • Endurance Sport (Triathlons & Marathons)