Customer SuccessManager-Escalations
The Knowledge Academy
Total years of experience :4 years, 1 Months
Resolve product-related issues by determining the cause of the problem and selecting and explaining the best solution to solve it. Work independently and efficiently to meet defined SLAs and other assigned tasks.
Determine the root of the issue, choose the best solution, and communicate it to customers to resolve product-related issues. To meet SLAs and other responsibilities that have been assigned, work independently and effectively.
Bcom with computer application
