Project Manager & Manager - IT Infrastructure & Operation Services
Milaha
Total years of experience :20 years, 5 Months
Project Management for 25 Million Dollar Worth of Projects related to IT Infrastructure, DataCentre, Consolidation of Microsoft Infrastructure, Virtualization, Databases, Storage, Disaster Recovery.
Project Management for ShipNET ERP implementation across the group with multi org structure and more than 1500 Users across the globe.
IT Strategy planning for Next 5 years as per alignment with business requirments.
Manage Infrastructure Services Pillar of IT which includes DataCentre, Helpdesk, Fleet IT, Network and Communication, IT Security and Audit Section.
5000 Users, 100 Virtualized Servers, Virtualized storage and DataBases. 90 + Satellites communications with SHips, 25 MPLS Links to the branch offices, IT Security and 24X7 Operations.
Set up entire IT Infrastructure (Data Centre) (LAN/WAN/VPN) with Messaging/Work Flow Solution Management
for Qatar Shipping Head Office and Global 19 Shipping Vessels and brachoffices.
- Manage International System Engineers for comprehensive Shipping application suite for the following 4
applications:
o Commercial Management (Norwegian System Engineers),
o Technical Management (Indian/ Norwegian System Engineers)
o Financial Application (Managed local Application consultants)
o Port Calls (Managed a team of American System Engineers).
- Guide a diverse international team in completing premier setup of Qatar Shipping network infrastructure at
each of our vessels along with ensuring compliance with organizational and regulatory requirements.
- Effectively facilitate conflict resolutions at Senior Executive, Managerial and Staff levels.
- Formulate Comprehensive Training programs for Staff.
- Coach and mentor staff in terms of achieving their career goals. Effectively monitored staff career progress
on a Quarterly basis to ensure progress is in alignment with formulated and agreed upon goals.
- Responsible for re-engineering entire Qatar Shipping IT department.
- Developed Information Security and Backup Restoration Procedures along with liaising with Global “Big 4”
External Auditors.
- Imparted and facilitated training sessions to a user base of over 550 Key Users comprising of Ship Captains,
Chief Engineers, Chief Officers, all Engineering levels, and Staff.
- Converged Qatar Shipping Infrastructure into Cloud Computing.
- Managed to keep the cost low for Infrastructure and Communication on the vessels with maximum
Productivity.