shams tabrez, Purchasing officer

shams tabrez

Purchasing officer

Jarir Bookstore

Location
Saudi Arabia
Education
Diploma, Hardware
Experience
19 years, 5 Months

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Work Experience

Total years of experience :19 years, 5 Months

Purchasing officer at Jarir Bookstore
  • Saudi Arabia - Riyadh
  • My current job since July 2012

Creating purchase orders
Dealing with suppliers for shipping of goods.
Arranging freight for goods with the freight forwarders.
Arranging custom clearance for the goods.
Insuring the shipment.
Arranging inland transportation of the goods to the warehouse.
Finalizing payments to the suppliers, Freight forwarders and clearing agencies.

Systems Engineer at Tata Consultancy Services
  • India - Bengaluru
  • February 2011 to June 2012

• Resolving issues on the phone pertaining to Laptops, Desktops, Printers, and PDA’s including Blackberry etc of the Unilever Employees.

• Issues included Outlook, Operating System, Internet Explorer and many more internal Applications related to their business.

• Required to work in different shifts on 24/7 basis. Excellent communication and Customer handling skills mandatory.

Technical Support Analyst at Unisys Global Solutions
  • India - Bengaluru
  • February 2010 to February 2011

• Resolving issues on the phone pertaining to Laptops, Desktops, Printers, and PDA’s including Blackberry etc of the Unilever Employees.

• Issues included Outlook, Operating System, Internet Explorer and many more internal Applications related to their business.

• Required to work in different shifts on 24/7 basis. Excellent communication and Customer handling skills mandatory.

Technical Support Engineer at Hewlett Packard (HP)
  • India - Bengaluru
  • January 2009 to February 2010

• Providing technical support to Microsoft Employees using Microsoft and HP products.

• Work included solving all technical issues related to Outlook, Operating system, Laptops, Desktops, Printers, PDA's including Blackberry etc encountered by the Internal Employees.

• Required to work in different shifts on 24/7 basis. Excellent communication and call/ Customer handling skills were key requirements of the job.

Equipment coordinator at Al-Jaber
  • United Arab Emirates
  • April 2005 to March 2008

Worked as External Hire Coordinator for a period of 3 years. Work includes responding to queries related to equipment information and equipment rental rates of various clients from all over the world by preparing quotations for one of the largest fleet of equipment owned by the company, preparing correspondences like memos, letters etc related to various issues, preparing and checking of Time sheets received from different project sites for correctness & completeness, Co-ordinating with various departments of our company, site supervisors & clients regarding arrangements related to mobilization and demobilization of the equipment to & from various project sites, initiation of necessary action during different issues encountered, maintaining catalogues, specifications of various equipment, Maintaining required records of equipment on hire, Providing customer support & service to our clients related to equipment on hire.

Technical support executive at Hinduja TMT Ltd
  • India
  • March 2004 to March 2005

Worked as a Technical Support Executive for a period of one year. Work included providing technical support to American clients using Internet services from American companies like Ameritech, Sprint MMO, Verizon East, Verizon North etc. Work included solving all technical issues encountered while using Internet service provided by the clients (ISP) to the customers. Required to work at night with excellent communication and call handling skills.

Education

Diploma, Hardware
  • at HCL
  • September 2008

A+ certification

Diploma, computer Networking
  • at Goal infoech
  • September 2008

N+

Bachelor's degree, BSc computer science
  • at university of mysore
  • April 2004

BSc computer science

Bayt Tests

IQ Test
IQ Test
Score 68%

Specialties & Skills

Quotations
Science
Mobilization
Printers
Internet Explorer
Hardware,networking
Word,Excel,PowerPoint,typing(50wpm)

Languages

English
Expert
Arabic
Beginner
Hindi
Expert
Urdu
Expert
Kannada
Intermediate