Director Engineering
Amadeus Software labs
Total years of experience :22 years, 9 Months
Responsibilities:
Directing Engineering teams & Technology Delivery functions for 2 different departments (CBT and MBO) with team strength of around 60 members
Developing long-term product plan, managing release planning cycles for all products; consistently meeting all product deliverables
Implementing tools & processes to optimize product engineering throughput and quality; delivering solution of the highest quality possible
Understanding products with their interrelationships & collective relevance to business and ensuring appropriate availability & stability to the business
Establishing a solid project framework and excellent development & release processes; collaborating across functions to implement engineering initiatives, estimate efforts, identify roadblocks and ensure timely delivery
Setting-up continuous integration environment, involving structured source-control, nightly build management, release management, defect management, static code analysis, test frameworks, code coverage, so on
Steering efforts in setting objective, coaching and performance evaluation of employees along with promotions and compensation review
Significant Achievements:
Steered migration of products from TPF to Open Back-end Platform
Successfully developed a BI Reporting Solution for key customers; plugged in Hadoop systems to handle the Data part with UI as Front-end
Built a new platform to enable quicker implementation for low cost carriers like Indigo, Spice Jet; integrated the content to Amadeus
Improved companies' performance through strategic hiring; developed process to hire right candidates for Amadeus for consistency in hiring
Introduced the culture of "One”, to promote collaboration in the organization thereby promoting collaboration among people
Developed new innovative solutions for competitiveness in the market
Controlled product budget with 100% ownership
Interacted and collaborated with Airlines to increase their bookings
Maintained 100% customer satisfaction and smooth operation of projects
Facilitated upgradation of team skills; identified & addressed training needs
Adhered to Tribe model, with Agile Methodology as the base Model
Delivered products at highest quality and on time without any slippage
Performed internal audits for different projects in Amadeus
Led 4 technology projects from inception to delivery involving budgeting, scheduling and stakeholder management, supported by a team size of 20
Analyzed project requirements through sessions with technical resources and with the end customers
Implemented changes in project scope, identified potential crises/risks, and developed contingency plans
Achieved 100% customer satisfaction and smooth operation of projects
Successfully resolved and/or escalated issues in a timely fashion
Motivated team members to perform to their maximum potential always
Facilitated growth and up-gradation of skills for the team
Managed and involved in development and testing of key products for clients like McKesson (Health Care), Orange (Telecommunication) and Staples (Retail)
Development and testing of Horizon Expert Documentation (Patients Drug Monitoring) and controlling using Handheld devices for McKesson
Development of Real Time Transaction Processing (RTTP) and Contract Pricing at POS (GP2) for customers in Staples
Setup of Multi-Bundle (Offers on SMS, Calls etc., ) for customer who buys mobile on Contract model in Orange
Development and testing of Banking application for the client Conceco
Development of managing the loan serving features for customers in GTA III finance application
Reverse engineering of Conceco GTA outsourcing finance application and system support.
Development of Knowledge Acquisition and Retention tool (KARP) for Conceo’s finance application
Completed finance management (MBA)
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