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shatha haddad, •	Senior Administrative Affairs Officer – Corporate Communication and Public Relations.

shatha haddad

• Senior Administrative Affairs Officer – Corporate Communication and Public Relations.·Bank ABC

Jordan

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 15 years, 3 months

• Senior Administrative Affairs Officer – Corporate Communication and Public Relations.

January 2016 - Present

Bank ABC

Amman, Jordan

January 2016 - Present

 Shareholders Department
- Handle all issues related to Shareholder Affairs Department including:
- Monitor the implementation of rules and regulations of Public Shareholding Companies as per:
- Ministry of Industry and Trade (Companies Control Department)
- Securities Depository Center
- Amman Stock Exchange
- Jordan Commissions Securities (Companies Governance) and make sure BOD, management and all departments apply accordingly.
- Managing shareholders’ transactions and information according to SDC system.
- Maintaining high shareholder satisfaction.
- Prepare reports, circulars and reminders in case of new rules and / or violations and suggest solutions
- Prepare daily, monthly, yearly reports
- preparing of Annual Report
- Handle all issues and arrangements related to General Assembly Meeting
- Other duties as assigned
- Dividends distribution.

 Corporate Communication and Public Relations Department :
- Assist in planning and carrying out of corporate events.
- Keep track of advertisers.
- Write press releases, local, national and international publications
- Handle enquiries from a range of local and national media
- Responsible for Internal corporate branding
- Establishing and maintaining extensive positive cooperative relationships with the media.
- Carry out program logistics including procurement of supplies.
- Managing hotel accommodations, transportation, Visa, tickets for the Board of Directors members and Bank staff.
- Allocating, distributing and monitoring the budget for the Corporate Social Responsibility budget.

 Administrative Affairs Department
- Administration & BOD issues
- Procurement & Logistics
- H.R & Staff issues
- Operations

Company industry:
Banking
Job role:
Administration

Operations Officer

October 2015 - January 2016

The International Rescue Committee IRC

Amman, Jordan

October 2015 - January 2016

Maintenance centralized contact list including staff, program visitors and partners.
Prepare documents required for international staff and visitor, visas, work permits, residencies and other related personal requirements stipulated by Jordanian government.
Receive, log, and follow up on request form staff for space, accommodation and supplies.
Renew, terminate staff residencies, lease agreement and receive or handover the premises.
Review and verify the lease tracking sheet.
Review and verify bill receive for facilities (office, guest house, permanent residencies, including utilities).
Review and verify the utilities tracking sheet.
Manage hotel bookings as required for visiting staff, consultants etc.

Company industry:
Other Business Support Services
Job role:
Logistics and Transportation

• Head of Insurance Department, GM Office Manager/Translator

March 2013 - September 2015

Bindar Trading and Investment Co. P.L.C

Jordan

March 2013 - September 2015

Duties as Head of Insurance Department:
- Issuing policies for the financed vehicles and renew all policies for the next year.
- Review and verify vehicles reports upon the new ending dates.
- Follow up vehicles claims in line with the insurance companies and clients.
Duties as Office Manager:
- Arranging meetings \[Board, Committee, and General Assembly Meetings\].
- preparing meeting’s agenda and invitations.
- Attending Ordinary and Extra-Ordinary General Assembly meeting and taking the minutes.
- following up with Amman Stock exchange, Securities Commission, and Securities Depository Center for all related issues.

Company industry:
Financial Services
Job role:
Administration

• Head of Insurance Department, GM Office Manager/Translator

March 2013 - September 2015

Bindar Trading and Investment Co. P.L.C

Amman, Jordan

March 2013 - September 2015

Duties as Head of Insurance Department:
- Issuing policies for the financed vehicles and renew all policies for the next year.
- Review and verify vehicles reports upon the new ending dates.
- Follow up vehicles claims in line with the insurance companies and clients.
Duties as Office Manager:
- Arranging meetings \[Board, Committee, and General Assembly Meetings\].
- preparing meeting’s agenda and invitations.
- Attending Ordinary and Extra-Ordinary General Assembly meeting and taking the minutes.
- following up with Amman Stock exchange, Securities Commission, and Securities Depository Center for all related issues.

Company industry:
Financial Services
Job role:
Administration

Customer Service

June 2012 - March 2013

The Arab Assurers Company

Amman, Jordan

June 2012 - March 2013

- Helping Customers to resolve their complaints and answer their question.
- Analyzing Client’s Information.
- Issuing insurance policies for individual or a corporation in (Motor, Travel, and accident.
- Good Knowledge in Marine and Fire Insurance.
- Handling all office jobs

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Office manager and human resources manager

January 2011 - December 2011

al-balora car trading company

Amman, Jordan

January 2011 - December 2011

Jan, 2011 - Dec, 2011 Office manager and human resources manager Al balora car trading company - Jordan

Company industry:
Automotive Dealership & Distributor
Job role:
Human Resources and Recruitment

Internship

June 2009 - August 2009

GPS Department

Japan

June 2009 - August 2009

June, 2009 - August, 2009
Internship at the GPS Department
Genie Soft - Jordan \[www.genie-soft.com\]
* Designing maps for the GPS system to be implemented for Jordan.

Company industry:
Software Development
Job role:
Design, Creative, and Arts

Education

University of Jordan

January 2010

January 2010

Bachelor's degree, Computer Engineering

Jordan

GPA (point): 2.3 out of 4

GPA (point): 2.3 out of 4

2005 - 2010 B.Sc. in Computer Engineering University of Jordan - Jordan [www.ju.edu.jo]

al-shamila school

January 2005

January 2005

Diploma, Management Information Systems Stream

Jordan

GPA (percentage): 94.9%

GPA (percentage): 94.9%

1994 - 2005 General Secondary Education Certificate - Management Information Systems Stream 94.9% Al Shamila - Jordan

Skills

ASP.NET
Beginner
ASP.NET
Beginner
DATABASE
Intermediate
DATABASE
Intermediate
EXCEL
Intermediate
EXCEL
Intermediate
FRONTPAGE
Beginner
FRONTPAGE
Beginner
HUMAN RESOURCES
Intermediate
HUMAN RESOURCES
Intermediate
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Human computer Interaction
Expert
Human computer Interaction
Expert
Information Assurance
Expert
Information Assurance
Expert
ASP.NET
Expert
ASP.NET
Expert
Quality Assurance
Expert
Quality Assurance
Expert
OFFICE MANAGER
Intermediate
OFFICE MANAGER
Intermediate
TRADING
Intermediate
TRADING
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Human computer Interaction
Expert
Human computer Interaction
Expert
Information Assurance
Expert
Information Assurance
Expert
Quality Assurance
Expert
Quality Assurance
Expert

Languages

Arabic

Expert

English

Expert