Business Development Executive/Administrative Assistant
Madenat Al Nokhba Recycling Services LLC
Total years of experience :6 years, 5 Months
Handle external or internal communication and management systems, negotiating by phone, emails and in person. Executing events and sales while keeping records of customer transactions, inquiry details, complaints and remarks as well as actions to be taken. Overseeing purchasing and maintaining work schedule.
• Organize and coordinate meetings.
• Supervise staff and divide responsibilities to ensure performance.
• Develop quotes and proposals, organize collections and delivery.
• Maintain customer records by updating account information on SAGE and CRM.
• Planning travel and maintaining calendars of executives.
• Pitching products and services.
• Researching organizations and individuals online to identify new leads and potential new markets.
• Preparing presentations and sales display.
• Attending conferences, meetings and industry events.
Hired as fifth member of the sales team to support company growth. Rapidly promoted to sales supervisor due to strong performance. Coordinated sales team and spearheaded branding for employees and customers. Achieved accelerated business growth and sales target of up to 400, 000Dirhams per month within 3months of joining.
Accomplished monthly sales revenue worth 5.3 Million in the year 2015 by incorporating sales strategies in conjunction with the managing director.
• Identify new sales leads and contacting potential clients via emails or phone to establish rapport and setup meetings.
• Professionally welcome clients into the showroom and assist them with their needs.
• Consult with client, understand precisely what they need and recommend appropriate products.
• Schedule appointments with clients to learn about the space to be decorated.
• Prepare quotations with full details in Excel format.
• Negotiate sales and close deals in a cooperate manner.
• Suggest design ideas that incorporate functionality and aesthetics.
• Prepare mood boards.
• Assist client with their soft furnishing and interior design requirements.
• Select fabric, accessories for curtain presentation, furniture re-upholstery.
• Help clients decide on color schemes, fabric features and furniture that fit client’s personality.
• Formulate design plan for clients by using sketches
• Training personnel and helping team members develop their skills.
• Supervise production and installation.
• Research, prospect, obtain leads, and develop new business opportunities.
• Contact property owners and advertise services to solicit property sales listings.
• Generate list of properties that are compatible with buyer’s needs and financial resources.
• Arrange meetings between buyers and sellers when details of transactions need to be negotiated.
• Ensure all customer information is recorded accurately on CRM.
• Verify all documentation submitted by the customers, prior to processing a sale to ensure compliance with the policy at all times.
• Visit properties to assess them before showing to clients.
• Advise clients on market conditions, prices, mortgages, legal requirements.
• Arrange for title searches to determine whether clients have clear property titles.
• Prepare contracts, purchase agreements, closing statements, deeds and leases
• Wrote prospect letter that brought in more than 20% profit.
• Achieved monthly target in 2weeks period under daily deadlines.
• Respond to customer enquiries in person or via telephone, letter, and email
• Process orders, forms, applications and requests for information.
• Locate and contact potential clients to offer investment services.
• Determining an individual’s financial goals, purpose in life and its priorities.
• Considering clients resources, risk profile and current lifestyle to detail a balanced and realistic plan to meet those goals.
• Explain to customers how specific investments functions and associated benefits