Shibumon Nizamudeen

Server Availability: Installation, Configuration and Administration of all Windows Servers and Operating Systems to ensure the up time and availability of applications which are hosted in servers.

Compliance & Security: Ensure the relevant compliance and security standards which includes right levels of relevant service patches and packs in accordance with Bank and best practices policies & Procedure.

Performance Monitoring: Servers performance monitoring and troubleshooting problems related server hardware and operating systems, generating server health check reports.

Application Support: Provide the required application pre requisite from OS level support for application Installation and configuration.

Vendor Coordination: Escalate to partner or vendor to deal with diagnosing problem resolutions and upgrade and replace parts in case of hardware failure or requirement, SLA management.

Project for on-site IT Support Service Delivery and server support in ADCB IT Banking Environment.

Server Hardening, Vulnerability & Compliance scan remediation as per Bank Policy

Active directory Management, Administration of Symantec Security Information Manager (SSIM) and System Center Configuration Management (SCCM), VMware, Hyper -V, Citrix Zen environment etc

Mange and Maintain different series HP, Dell, IBM servers in Hardware level & OS level.

Change Management procedure follow up as per Bank policies and standards.

Citrix Xen App 5.0 Environment Support for Remote Application Publishing for Critical Applications.

System level Root Cause Analysis & Reporting; Asset and Inventory Management.

Interacting with multiple cross functional teams like DBA, Application and Network team.

Managing & Administering VM session on ESX Servers through Virtual Infrastructure client.

Managing services like Infra-structure Support, Service availability, Server Support, Application Support & User Administration and Remote Network Management.

Spearheading activities pertaining to designing, implementing and supporting a Active Directory Based Windows domain using Windows 2003 / windows 2008 server participated IT infrastructure , systems Configurations and implementations

Administering Microsoft Exchange server 2010.

Microsoft exchange server 2003 & Maintain the user creation - handled the various issues for Microsoft Outlook 2003 for users.

Maintaining Oracle Servers 10g, Clients and Delphi Application for Order Management systems Trading Systems and Maintain the User Support.

Symantec End Points Protection 11.Antivirus Enterprise for Virus protections, Implement a daily method to update Symantec antivirus signature files on all computers in the organization manually or set up automatic updates.

Providing technical support for software, hardware to the staffs.

Maintaining the Citirix presentations server for the remote desktop applications Outlook and Order management systems & Configuring and implementing citrix Xen App

Supervising and administration of Cisco IP Telephone for the Cisco Call Manager

Responsible for user management, server maintenance, mail server administration.

Installing and configuring Server Operating Systems, Application Software, Anti-Viruses & Hardware etc

Responsible for management of E-trading platform and Order Management system (Orion Trade soft System).

Maintain all IT and Communications infrastructure and report issues to relevant vendors.

Seek, review and analyze proposals from vendors, consultants and suppliers, select the appropriate partners And negotiate with them to obtain the best possible deal for the Group, commercially & technically.

Install and oversee the management of a Help Desk to provide service to internal users for resolution of hardware, Software and network issues.

Oversee all IT implementation assignments, including software, hardware and networking infrastructure.

Responsible for Physical and network security and making sure of data confidentiality.

Oversee vendor execution of contractual obligations periodically renew maintenance contracts with vendors.

Develop and implement a disaster recovery plan.

Oversee operations and storage of voice communication and other important Trade-related information i.e. emails and other electronic transmissions.

As an IT In-Charge involved in server administration and user support.

Trouble shooting of workstations and printers, managing all the data & voice ports for the network

Enterprise Projects Integration and Support.

Infrastructure Projects - HP and IBM Hardware’s.

Cisco routers & switches installation, configuration.

Windows 2003 installation & active directory configuration.

HP, IBM and ACER Server Integration and Support.

Operating systems & Application software installation.

Hardware trouble shooting (Servers, Storage, Network Devices).

Planning, Configuring, Installing, and maintenance LAN component.

Administration of windows 2000 domain networks.

Maintenance and trouble shooting for networks & Servers, Workstations.

Installing, Configuring, and Administering Microsoft Windows 2000 Server.