Collection Assistant
First Maharlika Collection Management, Inc
Total years of experience :6 years, 4 Months
AWARD: Best Collection Assistant on the Month of March 2015
JOB DESCIPTION:
Proficient in MS Word and MS Excel
Encoding of Accounts
Monitoring and checking the status of Accounts
Recon with AGM, Department Head and telecollectors
Files document accordingly
Posting payments of the borrower
Computing the SOP (Schedule of payments) of the borrower
Doing some legal documents and file to the legal department
Making Aging (list of delinquent borrower)
Determines call schedule by reviewing priorities with supervisor;
discussing special instructions, product promotions, new products,
and price changes.
Maintains customer relationships by visiting with store managers,
department managers, and employees; answering their questions.
Maintains store shelves by observing displays of company products;
removing damaged or freshness-dated products; tidying store shelves;
providing optimum display of products.
Maintains inventory by restocking shelves with product from
inventory; observing inventory levels; prompting store management.
Completes call report by observing display and pricing of competitors'
products.
Provides information by reporting growth, expansion, or closing of
supermarkets in assigned territory.
Maintains quality results by following and enforcing standards.
Ensure high levels of customer satisfaction through excellent sales
service
Assess customers needs and provide assistance and information on
product features
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available
options
Cross sell products
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Nursing job require not only treating patients who are sick and injured, but also offering advice and emotional support to patients and their families, taking care of paperwork (lots and lots of paperwork), helping doctors diagnose patients and providing advice and follow-up care.
