SIDALI ABDELGUERFI, Account Manager

SIDALI ABDELGUERFI

Account Manager

MICHELIN

Location
Qatar - Doha
Education
Diploma, APPROCHE CLIENT TECHNIQUE DE NEGOCIATION
Experience
11 years, 4 Months

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Work Experience

Total years of experience :11 years, 4 Months

Account Manager at MICHELIN
  • United Arab Emirates
  • My current job since March 2014

Responsible for the management of Michelin key accounts
Duties:
•Conducting approach strategies, simulation of loss
•Random checking, after-sales service, prices, sales volume, presence on the national territory (Algeria)
•the weekly fleet report commented to the customer and to the Management, customer exploring and proposal of after-sales service related to the management of a three-operator team (planning, activity management, i.e. training etc., under my direct responsibility.

Sales B to B at Al jabeer holding
  • Qatar
  • My current job since March 2019
key account manager at TRANS GLOBAL EXPRESS
  • Algeria - Algiers
  • January 2007 to January 2008

Support for a customer (logistics, advice, customs relation…)
•Acquired skills: Ease with a first contact, documentary control (activity related to importation and exportation).

Education

Diploma, APPROCHE CLIENT TECHNIQUE DE NEGOCIATION
  • at MICHELIN CENTER DUBAI
  • June 2012
Master's degree, commercial sciences
  • at TRADE ENGINEER
  • July 2009

subjects, approaching customers, negotiation, conducting proposals for various advertising platforms

Higher diploma, international trade
  • at CFCM
  • September 2005

Specialties & Skills

Volume Manager
Claims Management
Stress Resistant
Building Customer Relations
Bargaining
ADVERTISING
APPROACH
COMMUNICATION SKILLS
CUSTOMER RELATIONS
LANGUAGES
LOGISTICS
PROPOSAL WRITING
SIMULATION

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

gestion des réclamations (Training)
Training Institute:
MICHELIN
Date Attended:
June 2012
Duration:
240 hours
management opérationnelle (Training)
Training Institute:
ESG
Date Attended:
July 2016
Duration:
120 hours
gestion du stresse (Training)
Training Institute:
ESG
Date Attended:
April 2016
Duration:
120 hours

Hobbies

  • Foreign language learning
    french , english , arabic ,
  • la découverte
    des endroits que j'ignorais l’existence
  • voyages
    Dubai , doha , italy , spain , france
  • sport de competition
    un corp en bonne santé