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sneha chaubey, Administrative Assistant

sneha chaubey

Administrative Assistant·Citiliner LLC

United Arab Emirates

Bachelor's degree, Bachelors(Hospitality&HotelAdministration)

Work experience

Total years of experience: 5 years, 5 months

Administrative Assistant

December 2025 - Present

Citiliner LLC

Dubai, United Arab Emirates

December 2025 - Present

• Efficiently manage daily attendance records for a large workforce, ensuring accuracy and timely updates.
• Proactively support payroll functions by preparing comprehensive attendance data, leave details, and overtime inputs.
• Collaborate with HR and Finance teams to maintain accurate employee records and payroll information.
• Professionally address employee and customer inquiries, ensuring prompt follow-up and effective issue resolution.
• Maintain organized administrative documentation to streamline office operations and enhance efficiency.

Company industry:
Industrial Production

Accounts Executive

January 2024 - October 2025

Marriot International - JBR

Dubai, United Arab Emirates

January 2024 - October 2025

• Oversaw accounts payable operations, enhancing efficiency in processing a high volume of invoices.
• Collaborated effectively with procurement teams to swiftly resolve discrepancies, ensuring seamless vendor relations.
• Managed payment schedules, guaranteeing timely settlements and fostering positive vendor partnerships.
• Assisted in month-end closures through meticulous accruals and reconciliations, contributing to accurate financial reporting.
• Ensured compliance with UAE VAT regulations, maintaining readiness for audits with comprehensive documentation.
• Facilitated internal and external audits, demonstrating strong organizational skills and attention to detail.

Company industry:
Hospitality & Accomodation

Cross Training

January 2024 - October 2025

Marriott International

Dubai, United Arab Emirates

January 2024 - October 2025

• Assisted in the transition to administrative support by leveraging strong organizational skills and attention to detail.
• Facilitated effective communication with vendors and internal teams to streamline invoice processing and resolve discrepancies.
• Developed and maintained efficient filing systems for vendor documentation, enhancing accessibility and compliance.
• Supported month-end closing activities by preparing accurate reports and reconciliations, ensuring timely financial operations.
• Contributed to team training initiatives, sharing best practices in accounts payable processes to enhance overall efficiency.

Company industry:
Hospitality & Accomodation
Job role:
Other

AccountsPayableCrossTraining(Jun'23-Dec'23)

May 2023 - December 2023

Marriott internationl

Dubai, United Arab Emirates

May 2023 - December 2023

Company industry:
Hospitality & Accomodation

Housekeeping Coordinator

October 2021 - December 2023

CORPORATION LTD-2017

Dubai, United Arab Emirates

October 2021 - December 2023

• Oversaw daily operations to ensure organizational efficiency and adherence to cleanliness standards.
• Trained and mentored a diverse team of staff members, enhancing their skills and boosting overall productivity.
• Managed schedules and tasks effectively, contributing to improved team performance and operational success.
• Conducted thorough inspections and addressed concerns promptly, demonstrating strong problem-solving abilities and commitment to quality service.
• Fostered a positive environment focused on guest satisfaction, aligning with administrative goals of efficiency and excellence.

Company industry:
Hospitality & Accomodation

Housekeeping Coordinator

October 2021 - December 2023

Corporation Ltd

Dubai, United Arab Emirates

October 2021 - December 2023

• Streamlined administrative processes by coordinating housekeeping operations for 361 guest rooms and public areas, ensuring adherence to high service standards.
• Developed and managed staff schedules, task allocations, and daily work assignments for a large operational team, enhancing efficiency.
• Trained and mentored approximately 80 team members, fostering a culture of quality, productivity, and exceptional guest satisfaction.
• Oversaw inventory management and supply monitoring, proactively addressing operational needs to prevent service delays.
• Conducted inspections of rooms and public areas, implementing corrective actions to uphold cleanliness and operational excellence.

Company industry:
Oil & Gas
Job role:
Administration

Customer Support Executive

January 2021 - November 2021

Concentrix

Gurgaon, India Hybrid

January 2021 - November 2021

• Provided exceptional chat-based customer support for Comcast clients, enhancing communication skills and attention to detail.
• Addressed product inquiries and account issues, demonstrating strong problem-solving abilities and written communication proficiency.
• Facilitated sales discussions for iPhones and mobile services, showcasing persuasive communication and product knowledge.
• Resolved customer concerns efficiently, ensuring high levels of professionalism and service quality, contributing to customer satisfaction.
• Juggled multiple chat interactions and utilized internal systems effectively, improving multitasking skills and time management.
• Developed a keen understanding of administrative processes through customer interactions, preparing for a transition to an Administrative Assistant role.

Company industry:
Call Centers & Customer Care Outsourcing

Education

AIHTM

January 2020

January 2020

Bachelor's degree, Bachelors(Hospitality&HotelAdministration)

India

AIHTM

January 2020

January 2020

Bachelor's degree, Hospitality and Hotel Administration

India

Skills

ACCOUNTS PAYABLE

Intermediate

COMMUNICATIONS

Intermediate

FINANCIAL STATEMENTS

Intermediate

LINKEDIN

Intermediate

MICROSOFT EXCEL

Intermediate

PEOPLESOFT APPLICATIONS

Intermediate

PROBLEM SOLVING

Intermediate

RECONCILIATION

Intermediate

STAKEHOLDER COMMUNICATIONS

Intermediate

VENDOR MANAGEMENT

Intermediate

ADMINISTRATIVE FUNCTIONS

Intermediate

ADMINISTRATIVE SUPPORT

Intermediate

COORDINATING

Intermediate

CUSTOMER SERVICE

Intermediate

FINANCE

Intermediate

MANAGEMENT

Intermediate

PAYROLL ADMINISTRATION

Intermediate

RECORDS MANAGEMENT

Intermediate

Languages

English

Expert

Hindi

Native Speaker

Training and Certifications

Training
Finance
Marriott internation
May 2023

Hobbies and interests

Playing Badminton

Won 1st prize in female category Marriott International Sports Day 2023 Won 1st Prize in Female category AIHTM college Sports Day 2018