customer service Representative
Funcity landmark Group
Total years of experience :5 years, 8 Months
To greet and welcome customers with a smile, to assist them in all areas that they require service. to ensure their satisfaction by offering quality service, and to listen to complains, assist or resolve them appropriately to leave them with a smile.
-This was an entertainment center for kids and adults which included variety of entertaiment sectors games cinema rides, ice skating, hence my main duty was to ensure that customers are supplied with the relevant information they require .
- I also ensure that safety rules and regulations set by the company are followed.
- To ensure that excellent service is offered to the guests to their satisfaction as a way of exposing and selling of the services.
- writing and submitting of daily reports.
- Attending to emergency issues.
- Listening to customer's complains and ensuring that they get the necessary assistance.
- Handling telephone calls.