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souheir katibeh, Senior Manager - Training and development

souheir katibeh

Senior Manager - Training and development·CAE -Canada

Canada

Master's degree, MASTERS OF ARTS, EDUCATION TECHNOLOGY

Work experience

Total years of experience: 29 years, 10 months

Senior Manager - Training and development

November 2014 - Present

CAE -Canada

Quebec, Canada

November 2014 - Present

• Lead the design, development and implementation of Gulfstream G650 pilot training program
• Managed the design, development and implementation of all project related deliverables
• Designed Pilot training pre-study APP
• Worked closely with SMEs to define training strategy and restructured ILT content
• Managed resources including SMEs, graphic designers and courseware developers
• Planned and scheduled timeline, assessed project issues and mitigated risks
• Updated Key Stakeholders and presented status reports to Executive Team
Company industry:
Aerospace
Job role:
Training and Development

ERP TRAINING - PROJECT MANAGER

November 2013 - March 2014

Intellio Consulting

Canada

November 2013 - March 2014

• Design developed and implemented Instructor Lead ERP training material
• Developed and delivered Train the Trainer training sessions
• Developed training strategy and Managed training work plan
• Worked closely with SMEs and Functional Owners to identify training requirements
• Created course templates and course curricula
• Created post go live training support plan
Company industry:
Business Consultancy Services
Job role:
Teaching and Academics

Training Consultant

January 2013 - March 2014

Covidien Canada

January 2013 - March 2014

Training Consultant - Project manager 2013 - present
Covidien Canada, VSL, Qc.

• Design developed and implemented Instructor Lead ERP training material
• Developed and delivered Train the Trainer training sessions
• Developed training strategy and Managed training work plan
• Worked closely with SMEs and Functional Owners to identify training requirements
• Created course templates and course curricula
• Created post go live training support plan
Job role:
Teaching and Academics

Training Consultant

January 2013 - December 2013

Terranova Training Canada

France

January 2013 - December 2013

Training Consultant / Learning officer - Project manager 2013
Terranova Training Canada, Laval, Qc.

• Managed and coordinated multiple compliance training projects, project teams and resources
• Lead eLearning projects from inception to closure
• Managed clients and clients expectations throughout project life cycle
• Conducted needs / audience analysis; defined learning objectives
• Created storyboards, scenarios and scripts; determined instructional strategies and media elements
• Quality controlled end products to ensure consistency and effectiveness of teaching material.
Job role:
Teaching and Academics

IT training / Migration coordiantor

January 2013 - June 2013

McKesson Canada, Montreal, Qc

Canada

January 2013 - June 2013

• Designed developed and delivered classroom as well as web based training sessions to streamline users’ transition to a new communication environment
• Hosted daily Post-training Q/A sessions to ensure proper knowledge transfer
• Oversaw the migration from Lotus Notes to Outlook 2010
• Ensured that communication, tracking, scheduling and training were provided internally and globally.
• Provided various administrative support to project manager
Company industry:
Pharmaceutical Manufacturing
Job role:
Teaching and Academics

SENIOR INSTRUCTIONAL DESIGNER - IT

September 2012 - January 2013

Language Research Development Group, Montreal, Qc

Canada

September 2012 - January 2013

• Conducted needs analysis of SLA adult learners
• Formatively evaluated the pedagogical effectiveness of FSL and ESL training modules
• Redefined learning objectives, aligned with learning activities and assessments
• Designed evaluation tools and instruments
• Converted DVD based training to interactive online web based training
• Conducted quality assurance testing on all LRDG training material
• Liaised with graphic designers and developer to design and implement interactive learning activities
• Assisted in the design and evaluation of company’s LCMS
Company industry:
Software Development
Job role:
Teaching and Academics

Training Consultant

January 2012 - January 2013

McKesson Canada

Canada

January 2012 - January 2013

Training Consultant / Migration Coordinator 2012 -2013
McKesson Canada, Montreal, Qc

• Designed developed and delivered classroom as well as web based training sessions to streamline users' transition to a new communication environment
• Hosted daily Post-training Q/A sessions to ensure proper knowledge transfer
• Oversaw the migration from Lotus Notes to Outlook 2010
• Ensured that communication, tracking, scheduling and training were provided internally and globally.
• Provided various administrative support to project manager
Company industry:
Pharmaceutical Manufacturing
Job role:
Teaching and Academics

Business / Needs Analysis

January 2011 - January 2012

Business Analyst - Project Manager

Canada

January 2011 - January 2012

Business Analyst / Project manager 2011- 2012
Language Research Development Group, Montreal, Qc

• Conducted needs analysis of SLA adult learners
• Formatively evaluated the pedagogical effectiveness of FSL and ESL training modules
• Redefined learning objectives, aligned with learning activities and assessments
• Designed evaluation tools and instruments
• Converted DVD based training to interactive online web based training
• Conducted quality assurance testing on all LRDG training material
• Liaised with graphic designers and developer to design and implement interactive learning activities
• Assisted in the design and evaluation of company's LCMS
Company industry:
IT Services
Job role:
Information Technology

Business Analyst

January 2008 - December 2009

Technology Evaluation Centers

Quebec, Canada

January 2008 - December 2009

Business Analyst - IT 2008-2009
Technology Evaluation Centers, Montreal Qc.

• Conducted training needs analysis of clients.
• Worked with SMEs and technical team to Identify best fit technologies of client's business needs.
• Planed, organized and delivered onsite as well as WebEx training presentations.
• Conducted complete sales cycles including RFQs, RFIs and contract negotiations.
Company industry:
Business Consultancy Services
Job role:
Information Technology

TRAINING MANAGER / INSTRUCTIONAL DESIGNER

January 1995 - December 2008

MSK Technologies Inc. Montreal, Qc

British Columbia, Canada

January 1995 - December 2008

IT TRAINING
• Identified and prioritized organizational learning and skill development needs.
• Evaluated training and learning, assessed competencies, recommended training interventions
• Designed, developed and delivered instructor-led training program (ERP, Photoshop, Illustrator)
• Developed non instructional interventions, including motivation and training support material


GRAPHIC DESIGN ¬¬¬¬
• Produced all print material including catalogues, advertisements, flyers, posters, stationery and logos
• Designed, developed and produced marketing and promotional material
• Represented company at trade shows; delivered relevant presentations

MANAGEMENT
• Directed day-to-day operations, including payables, receivables and cost control
• Observed and evaluated workers´ performance; developed necessary interventions
• Worked closely with and motivated sales team to meet sales objectives
Company industry:
Sales Outsourcing
Job role:
Information Technology

Montreal, Qc

January 1995 - January 2008

MSK Technologies Inc

Canada

January 1995 - January 2008

Training manager / Instructional Designer 1995-2008
MSK Technologies Inc. Montreal, Qc

IT Training
• Identified and prioritized organizational learning and skill development needs.
• Evaluated training and learning, assessed competencies, recommended training interventions
• Designed, developed and delivered instructor-led training program (ERP, Photoshop, Illustrator)
• Developed non instructional interventions, including motivation and training support material


Graphic Design
• Produced all print material including catalogues, advertisements, flyers, posters, stationery and logos
• Designed, developed and produced marketing and promotional material
• Represented company at trade shows; delivered relevant presentations

Management
• Directed day-to-day operations, including payables, receivables and cost control
• Observed and evaluated workers' performance; developed necessary interventions
• Worked closely with and motivated sales team to meet sales objectives
Job role:
Accounting and Auditing

Education

CONCORDIA UNIVERSITY, MONTREAL, QC

June 2012

June 2012

Master's degree, MASTERS OF ARTS, EDUCATION TECHNOLOGY

Canada

GPA (point): 3.8 out of 4

GPA (point): 3.8 out of 4

McGill University

January 2009

January 2009

Diploma, Project Management

Project Management Certificate McGill University, Montreal, Qc. 2009

UNIVERSITY OF NORTH TEXAS, USA

June 1995

June 1995

Master's degree, MASTERS OF SCIENCE, SYSTEMS ANALYSIS

United States

GPA (point): 3.78 out of 4

GPA (point): 3.78 out of 4

LEBANESE AMERICAN UNIVERSITY, BEIRUT, LEBANON

June 1992

June 1992

Bachelor's degree, BACHELOR OF SCIENCE, COMPUTER MATH

Lebanon

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

Skills

Technology In Education
Expert
Technology In Education
Expert
ERP
Expert
ERP
Expert
GRAPHIC DESIGN
Expert
GRAPHIC DESIGN
Expert
ILLUSTRATOR
Expert
ILLUSTRATOR
Expert
INSTRUCTOR
Expert
INSTRUCTOR
Expert
IT TRAINING
Expert
IT TRAINING
Expert
SALES
Expert
SALES
Expert
TRAINING
Expert
TRAINING
Expert
Technology In Education
Expert
Technology In Education
Expert

Languages

English
Expert
French
Expert
Arabic
Expert

Hobbies

  • Human performane technology , training with technology