Medical Secretary
Cleveland Clinic Abu Dhabi
Total years of experience :10 years, 2 Months
Produces correspondence, manuscripts, notes, summaries, meeting minutes and other material from a variety of sources Develops and maintains departmental files, documents, data files and confidential information Answers incoming telephone calls and refers to appropriate Medical personnel for proper handling Gathers and summarizes data for projects, studies and reports
Coordinates special functions and/or programs as assigned, including special studies, surveys, publications, etc. Serves as a liaison between departments and others within and/or external to the Medical department and CCAD Manages physician schedules across departments/institutes using Amion (scheduling software), Outlook and Epic. Building and adjusting Epic templates as required. Coordinate patient rescheduling with the help of Contact Center and Patient Access Representatives when individual physicians schedules change Assigned as trainer of Medical Terminology provided to other medical secretaries. Order supplies and disposables for the institute as required Coordinates procurement process of new equipment, replacements, and upgrades Submit physicians’ CME and business trip expense requests and travel arrangements Coordinates appropriate approvals and document management of policies and procedures for the institute
Answer phones, provide information take messages and direct all incoming calls to appropriate party promptly and efficiently.
Greet persons entering the establishment, determine the nature and purpose of visit and escort them to the specific persons / departments.
Distributes, collects, verifies and submits timesheets of employees to Payroll Department.
Prepares the overtime man hours and travel allowance of each employee.
Prepares purchase requests, requisition of advance payments and justification of advances for the supplies and needs for the project; collecting and arranging reimbursements before submitting to accounts.
Arrange flight tickets and hotel bookings for business travel or vacation for all employees and higher management.
Handle all drivers’ schedule.
Does Service entry and creates Purchase requests through SAP system.
Keep a current record and ensures staff member’s whereabouts and availability.
Prepares letters, documents and memos.
Maintain records of incoming and outgoing documents official documents.
Maintain a daily correspondence incoming and outgoing.
Booking of conference rooms for meetings.
Transmit information or documents to the staff using computer mails or facsimile machine.
Maintain and order supplies and equipment for project.
Provide information about establishment, such as location of departments or office employees within organization.
Collect, sort, distribute and prepare mail messages and courier deliveries.
Schedule space and equipment for special programs and prepare list of participant.
Arrange appointment with the managers if needed.
Perform general administrative and clerical support.
Maintain logbook for the visitors.
Make duties such as to maintain lobby or reception area.
Perform any other administrative tasks assigned by the department manager.
Executive Medical Secretary
JOB DESCRIPTION
Reporting directly to the Insurance/Company Director.
Organizes and manages the day-to-day running of the director’s affairs to ensure the provision of high-quality support.
Manages the director’s agenda, handling incoming mails, screening calls, making travel arrangements and follow-up.
Manages the Insurance director’s schedule, coordinates activities, prioritizes appointments and reschedules where necessary.
Handled outgoing and incoming documents and forwarded them to designated departments.
Keeping and arranging an updated filing system of all Insurance companies’ contracts and policies.
Ensures that relevant information is gathered and prepared to brief the manager for meetings, trips, and events.
Collects, verifies, arranges, completes and compiles patients’ insurance papers, reports and documents properly and neatly to be submitted to their respective companies.
Ensures legal compliance by following company policies, procedures and guidelines.
Sends and receives company approvals for a procedure to be done to the patient.
Arranges, compiles and keeping an updated record of Insurance companies’ policies.
Does paper works for the Insurance Director to be sent to the companies covered by our institution.
Providing coverage when other members of the staff who are out or on vacation.
Operated switchboard, fax machines, copiers and other office equipment.
Perform other related duties that may be assigned from time to time.
Staff Nurse
Job Description
Observes, takes, records, reports symptoms and conditions of patients.
Collects data of the patient including their past medical history before they are seen by the physician.
Prepared equipment and assisted physicians during patient examination and treatment
Attends the needs of the patients.
Prepares and administers emergency medication with accuracy as per doctor’s order.
Assisted the pediatrician in assessing the newly born baby in the delivery as the same time providing quality newborn care.
Administers vaccines to babies as per scheduled immunization and documents it properly in the immunization card.
Assessed the patient’s overall physical appearance upon receiving the patient.
Classified the patient in a prioritized manner and observes the principles of triage in which they are classified according to the urgency of medical attention.
Provided first aid or initial patient care and assessment.
Determined the medical needs of the patient either independently or in collaboration with other health care providers.
Functioned effectively, can think quickly and make good decisions at all times for the benefit of her patients.
Emotionally stable since emergency room situations commonly expose them to human sickness and other health problems that are very stressful for most people.
Carried out the order of the physician that is necessary for the patients.
Administered medications to patients as prescribed by the doctor.
Knowledgeable of the physiological, psychosocial, learning, previous health condition and spiritual information of the patient and his/her family.
Prepared the patient and family how to take care of self when at home and when would be the next appointment with the doctor if necessary.
Made sure that the patient and his family understand the doctor’s discharge instructions.
Areas Assigned
Emergency Room, Pediatric, Pulmonology, Internal Medicine, Surgery, ENT, Urology
Handled all official company correspondence.
Upgraded office filing system.
Typed all company documents.
Created a computerized customer database.
Typed all company correspondence.
Responsible for new employee training.
Maintaining files.
Handling incoming & outgoing calls.
Interaction with vendors & clients.
Attending Visitors.
Updating & reporting of the details job.