Suleman Muhammed, Tour Consultant

Suleman Muhammed

Tour Consultant

Bin Ham Group

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Arts
Experience
4 years, 3 Months

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Work Experience

Total years of experience :4 years, 3 Months

Tour Consultant at Bin Ham Group
  • United Arab Emirates - Abu Dhabi
  • January 2012 to February 2013

Bin Ham Group, 2012 - 2013 Abu Dhabi, UAE

Tour Consultant

•Promoting and recommending various travel destinations to cutomer, clients and other professional links.
•Networking with tour operators, suppliers and coordinators worldwide.
•Built cost effective network.
•Handling Independently Holidays & Car Rental Department - Walking And Corporate Clients
•Handling corporate Group Tour and hotel bookings
•Supervising & Finalizing worldwide packages
•Developing the Product in terms of quality - involving a comparative
•Market Study & re-negotiations with the vendors
•Handling the counter of premium class Group packages offer by Insight
•Vacation, Trafalgar, Cosmos, Globus, Cox & Kings and Thomas Cook
•Operationally handling all FIT’s / Groups Tours - Worldwide
•Preparation and Costing of Outbound tours packages for FIT's and GIT including their documentation.
•Managing customer issues, preparing promotional materials
•Preparing quotations, dealing with hotel bookings facilitate, clients and customers with tour operating information.
•Initiate and direct the development and implementation of customer relationship management strategies.
•Consulting an amicable tour guidance to all kinds of entrepreneurs, private and corporate.

Holidays Officer In Charge at Khoory Travels and Tourism
  • United Arab Emirates - Abu Dhabi
  • January 2010 to December 2011

Khoory Travels and Tourism- Abu Dhabi, UAE

Holidays Officer In Charge
•Preparing detailed project briefs related to holiday packages and fieldwork briefs.
•Coordinate, organize and monitor regional field work.
•Arranging flights, insurance and accommodation, Using a booking system to secure holidays,
•Collecting and processing payments
•Providing a relevant training to other staff members related to day to day routine tasks & other work.
•related queries. Managing data tabulations and analyzing the proper client details for traveling
•Preparing plans & reports and responsible for all administrative tasks.
•Prepare tickets, dealing with reservations etc..
•Creating my own travel and holiday packages.
•Design company outlets/ brochures and place advertisements.
•Conducting different packages on specific needs & managing relationships with external suppliers, coordinating with the embassies for the travelling Visa’s of clients and bases on customers needs.

Ticketing & Tour Agent at Al Jaber Trans Arabian Services
  • United Arab Emirates - Abu Dhabi
  • June 2008 to June 2009

Al Jaber Trans Arabian Services, Abu-Dhabi, UAE

•Handling Holidays Packages develop and implement the firm’s public relations program.
•Representing Company in Seminars & Conferences.
•Prospecting potential clients. Ticketing- with AMADEUS & SABRE
•Hotel Booking- with/through: DOTW, GTA. ROYAL PALM HOLIDAYS & B2B CONNECT TRAVEL.
•Dealing worldwide holiday and traveling packages- through: Int’l suppliers for ASIA, MIDDLE EAST & EUROPE. Coordinating with Rent A Car services for clients during their holiday packages; worldwide, inclusive of arranging client’ s travel insurances and amending their local driving license to international.
•Dealing with all kinds of day today administrative functions during the working hours.
•Preparing plans & reports and responsible for all administrative tasks.
•Prepare tickets, dealing with reservations etc..

Education

Bachelor's degree, Arts
  • at Garden College
  • October 2003

Specialties & Skills

Customer Loyalty
Customer Focus
Customer Orientation
Customer Interactions
Customer Facing
ARRANGEMENTS
CLIENTS
CUSTOMER RELATIONS
DATABASE
FIELD WORK
INVENTORY
PAYMENTS
TRAINING

Languages

Urdu
Expert
Arabic
Expert
English
Expert