Sunita Rai

Building and maintaining relationships with clients and key personnel within companies polices and working closely
with Account Managers.
Preparing vacancy/upcoming unit report, facility management report and legal report.
Provide Leasing and Property Management support for over 900 tenants in a diversified portfolios (multi-site-
residential, commercial, retail & industrial) that includes but not limited to:
* Lease review and execution of lease contract and lease renewal using EJARI & SAP.
* Preparing notices & memos
* Efficient tenant/account management
* Revenue collection & accounting
* Lease audits, occupancy analysis, budget and forecast.
* Ensure long-term probability by retaining existing tenant & optimizing opportunities for new prospects.
* Uploading data in DMS and managing the updated document of Tenant contract & KYC docs.

Coordinate system set-up of new tenants; manage electronic property files Invoice landlords/tenants for applicable
property/lease-related expenses, including legal fees, pro-rated utilities, property insurance, etc.; follow up to
ensure timely payment of same.
Management of vacant-possessed properties, including monitoring of start and end dates of tenant operations, set
up and close out of utilities.
Maintain internal database containing all contracts (Swimming pool maintenance, MEP Annual contract,
Gardening, Pest Control, Fire Alarm System & External Window Cleaning etc.)
Preparing Tenancy Contracts, Rental Contracts & Sales / Purchase Agreements, Quotations, LPO and Handover
Documents.
Ejari Registration, Sending out Community Update and Community Notice as necessary.
Maintaining Landlords & Tenants complete contact details and updating the same as necessary.
Online Title Deed Application/Registration - DRS
Issuing Arabic NOC for property sale or transfer as required including company NOC.
Attending Customer queries related to properties over phone or email and providing relevant information and
document as essential.
Meeting Customer/Clients in relation to property sale and viewing of townhouses
Solely managing MEP maintenance of property related issues in supervision of Project Manager
Communication with Contractor, Subcontractors & Consultants
Document Controller - Floor Plan, Affection Plan, As built drawing, Nakheel & Trakhees, Banks related documents
etc. Electronic & hard copies (filings).
Issuing Community Service Charges Invoice / Receipt & Community Update & Notice, NOC’s (DEWA - account &
transfer).
Handling Petty Cash. Preparing Budget
Coordination/Dealing with Home Owner Association & Board Members
In charge for all office related works Email/post, Cheques, Visa Application - online, Staff files and detail
information, Medical Insurance & Car Insurance.
Working on software - Mystrata (Maintaining Client details, Budget & Invoice)
Maintain working relationship with external portfolio servicer.
PRODUCTION COORDINATOR - STUDIO 52 MEDIA COMMUNICATION - SEPT 2012 - DEC 2012
Schedules and coordinates flow of work within or between departments of manufacturing plant to expedite
production.
Reschedules identical processes to eliminate duplicate machine setups.
Distributes work orders to departments, denoting number, type, and proposed completion date of units to be
produced.
Confers with department supervisors to determine progress of work and to provide information on changes in
processing methods received from methods or engineering departments.
Compiles reports concerning progress of work and downtime due to failures of machines and equipment to apprise
production planning personnel of production delays.
Maintains inventory of materials and parts needed to complete production.
Use computer system to track and locate production units.

Answer inbound calls as well as assist customers who have specific inquiries
Build customer’s interest in the services and products offered by the company
Provide personalized customer service of the highest level
Update the existing databases with changes and the status of each customer/prospective customer
Arrange for the dispatch of products, information packages, brochures etc. to clients and other interested parties.
Follow up the calls of the client with clerical duties which includes faxing, filling up paperwork, doing checks on
credit references as well as liaising with other departments

Provided full administrative support to the Controller of Finance, managers and direct reports.
Organized details of meetings, agendas Interviews, travel arrangements/ Hotel arrangements, itineraries, expense
reports
Leave Application, Notice of Joining - Staff Leave or New Appointments, Bank Application Forms, Insurance Card
Request, Passport Request, Medical Reimbursement & Visa Reimbursement & Maintaining Staff File & Other
Document Files
Store Responsibility Handover & Taking Back (Procedure), Local Purchase Order & Foreign Purchase Order
(Procedure such as sign, stamp & maintaining file etc.)
Maintaining Invoice File, Credit Memo, Debit Memo & Discount Memo, Dealer Agreements & Credit Application
Form (Procedure) Legal File (Contracts & Trade License), Email, Faxes, Mails, Courier & Dispatch Book Entry
Receiving incoming and outgoing telephone calls with latest call forwarding system.
Coordinating with the whole sale and retail team for various marketing related issues
Carefully monitor communications response data and performance and marketing metrics.
Establish and maintain a centralized archive of presentations, marketing materials and communications that is
accessible to various functional groups internally.
Coordinate the production and distribution of various communications with outside vendors, suppliers of gifts items,
signboards etc.
Serving as liaison between advertising agencies and the company, print suppliers, find various marketing services.
Assist in marketing research that will be carried out time and again, which include visits to the trade, i.e. dealers
and showrooms.
Maintain marketing plan flowchart.
Providing assistance in terms of logistics to events like seminars, road shows and retail promotions.
Maintaining project tracking spread sheets and business line marketing calendars.
Providing administrative aid for various projects related to market, (wholesale).
Timely visits to the dealers and showrooms to inspect and ensure that the Visual merchandising meets brand and
company requirements.
Tracing and tabulating the effectiveness of marketing campaigns/schemes.
Financials of the various BTL activities being conducted.
Assisting in securing all permissions related to promotions. sign boards etc.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Arrange conferences, meetings, and travel reservations for office personnel.
Complete forms in accordance with company procedures.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their
needs
Payment / Receivable Follow up, Time Schedule Tracking for Employee.
Preparing Invoice, Updating Proposal in Excel and Real Soft & Data Entry.
Handling all type of incoming and outgoing documents including courier, fax mailing,

Provided administrative support for Project Manager and Engineers
Process Purchase Orders/Change Orders for Procurement department
Maintain Change Order/Technical Queries/Deviation Request documentation
Develop and maintain Quality Manuals, As-Built drawings, correspondence and presentations
Clearinghouse for faxes, telephones, mail, e-mails, DHL and FedEx deliveries
Maintain superior level of confidentiality
Excellent Client Interaction and Communication Skills
Prepare Requests for Quotes and Purchase Orders, Send Documentation to Vendors.
PROJECT
Contract : R/640 - Several Car Parks in Dubai Phase II