Swarnendu Ganguly

Business Development

 Procurement of Canadian origin products from the farm level/ trader and other channels
 Supervise the payments and reconcialiation of the same with the suppliers.
 Ensure the timely shipment of the cargo from Canada to the destination.
 Confirming that the purchase is as per the contract terms
 To procure Indian products for supplies to other destinations.
 Development of the supply channel in Canada and India.
 Prepare the balance sheet of the Canada business to ensure beinga profit centre.
 Making presentatations to various suppliers for a long term relationship
 Participate in various trade shows to engage with suppliers and buyers for agro products.
 To make offers to buyers for their varied agro requirements
 Coordinate with Custom House Agents/ surveyors for ensuring timely clearances and quality adherence at reasonable costs
 Liaison with container lines and freight forwarders finalizing freight rates & ensure damage and detention free transit of goods
 Managed production planning in case of certain factory supplies
 Preparation and maintenance of MIS reports to monitor movement of key business indicators and facilitated decision-making process of the top management

 Lead a team of 13 Associate Sales Managers
 Handle Trade Finance Sales & Cross Selling of Fee & Asset Business.
 Managing TFX relationships and deepen wallet share by understanding their priorities
 Providing forex rates to the importers, exporters, individuals for their transactions - Cash/ TOM/ Spot
 Providing advisory to trade clients with respect to trade and finance solutions
 Strict adherence of the KYC during account opening and revert on AML queries for the transactions.
 Act as an owner to the trade transaction from origin to execution.
 Cross sale of other retail products - current and savings account, wealth management.
 Responsible for generation of revenues and acquire new to bank customers through a suite of liability, transaction banking products.
 Design Strategy to meet corporate and commercial banking clients.
 Enhance Business by increasing Productivity with proper Product Mix.
 Taking reviews of Branches on trade clients and current accounts & inform them weak areas & ways to improve their performance.
 Developing Plans for the achievement of assign Targets.
 Planning, Organizing and Implementing innovative Sales Program/Strategies to improve the Product Awareness among Branch Staff and increase Business Volumes.
 Leading, mentoring & monitoring the performance of the team to ensure efficiency in process operations & meeting of individual & group targets
 Design & conduct R&R for winners of the contest, time to time.
 Conduct Special Trainings for Weak performers & understand reasons to cultivate root cause.
 Organizing Training Programs for the new recruits & Branch team members on product & processes of the Bank for better services & achieving branch targets.
 Building & maintaining healthy relation with major clients, Ensuring maximum customer satisfaction by acheiving delivering & quality norm.
 Regularly liaise with internal and external contacts to promote banks Trade Finance services business-Cash Credit, Overdraft, Guarantee, Buyers Credit, Letter of Credit, Packing Credit.

 Regularly liaise with internal and external contacts to promote banks Trade Finance services business-Cash Credit, Overdraft, Guarantee, Buyers Credit, Letter of Credit, Packing Credit.
 Appraising high value credit proposals (upto INR 3 cr. - SME Clients) & judging appropriateness of relevant documents for risk mitigation.
 Performing the functions of assessing creditworthiness of clients and taking adequate steps to ensure receipt of payments and recovery of bad debts.
 Ensuring the complete credit and legal documentation for the working capital and term loan cases to ensure the creation of security and clear title.
 Close liaison with the central audit team with respect to the branch operations, review of the observations and drafting suitable responses on a daily basis.
 Cross sale of other retail products - savings account, wealth management.
 Managing TFX relationships and deepen wallet share by understanding their priorities
 Responsible for generation of revenues and acquire new to bank customers through a suite of liability, transaction banking products.
 Ensure, through diligent account planning and account management, that all clients have a demonstrated path for generating acceptable revenues
 Client assistance functions by sharing reports on trends in foreign exchange markets and regulatory guidelines on Business related topics
 Ensure compliance with the Group’s Policy & Local Underwriting Standards and in country regulatory requirements and laws pertaining to AML, KYC, etc

 Instrumental in initialising commercial banking in HSBC Ltd., Surat.
 Acquiring new to bank SME customers and managing their day to day banking requirements
 Efficiently managing the Relationships of existing clients and increasing the Banks wallet share of the customers business.
 Driving revenues through a suite of commercial banking products which include Trade Finance, Treasury, Payments & Cash Management etc.
 Recruiting & Training the team on all core products
 Structuring & handling large & complex deals
 Independently managing large client relationships
 Ensuring compliance & control mechanisms are in place
 Ensured implementation of appropriate marketing initiatives in the territory for tapping industrial clusters and Trade Bodies / Associations to generate leads for business.
 Guiding team members in achieving individual and team revenue targets
 Understanding the customers Trade cycle and structure trade transactions to suit the clients business model.
 Ensure, through diligent account planning and account management, that all clients have a demonstrated path for generating acceptable revenues
 Client assistance functions by sharing reports on trends in foreign exchange markets and regulatory guidelines on Business related topics
 Generating and analyzing MIS Sales reports for tracking productivity

 Responsible for providing TFX Sales Support to the Business Banking Relationship Team
 Driving product revenue growth through new/existing relationships
 Managing Top TFX relationships and deepen wallet share by handholding specific deals (Cash/ TOM/ SPOT/ Forward) & client engagement through TFX Products & Services
 Client assistance functions by sharing reports on trends in foreign exchange markets and regulatory guidelines on Business related topics
 Using domain expertise to deepen existing client portfolio
 Win back of attrited clients through right delivery of TFX new products
 Driving new Product Sales initiatives and driving growth in business as part of the budgets allocated for the team
 Handling Sales, Marketing, Exploring and developing new markets
 Managing relationship with key clients effectively and achieving repeat & referral business
 Implementing competent business strategies to market a wide range of banking products
 Managing customer centric banking operations & ensuring maximum customer satisfaction
 Analysing latest marketing trends and tracking competitors’ activities
 Providing operational support across different locations & ensuring minimum TAT
 Generating and analyzing MIS Sales reports for tracking productivity
 Organizing Product and Sales training, client engagement programs.

 Handling Sales, Marketing, Exploring and developing new markets
 Managing relationship with key clients effectively and achieving repeat & referral business
 Implementing competent business strategies to market a wide range of banking products
 Managing customer centric banking operations & ensuring maximum customer satisfaction
 Giving forex rates to the importers and exporters for their transactions - Cash/ TOM/ Spot
 Understanding the business requirement and sell Forwards/ Options and dealing with customers for Swap deals, for reducing interest rate for LTL
 Analysing latest marketing trends and tracking competitors’ activities and ensuring all operational rules & regulations are followed as per Audit norms
 Providing operational support across different locations & ensuring minimum TAT
 Generating and analyzing MIS Sales reports for tracking productivity
 Conducting recruitment drives and Organizing Product and Sales training
 Target setting, reviewing measures for the team and handling Performance review

 Introduced new packing and developed new products
 Developed brand in international market
 Made promotion plans and Identified Business Associates
 Set annual sales targets and promotional budgets
 Analyzed & formulated the differential pricing strategy for a particular market
 Growth of the subordinate (1 member) as regards performance and career improvement
 Supervised the pre-shipment/post - shipment documentation
 Involved in pricing for international tendering & analyzing competitors pricing strategies
 Involved in imports under ISPTA
 Coordinated with Custom House Agents/ surveyors/ Transporters for ensuring timely clearances and effective transport solutions at reasonable costs
 Liaison with overseas buyers/ container lines/ CHA/ Insurance/ government bodies/ banks/ Ad. agencies
 Involved in interfacing with shipping agencies and freight forwarders for selection of vessels & conducting negotiations for finalizing freight rates & ensured damage free transit of goods
 Managed Logistics Coordination Work -Production scheduling, Vessel scheduling, Container Lineup, Freight Negotiation
 Supervised the preparation of MIS reports to monitor movement of key business indicators and facilitated decision-making process of the top management
 Prepared Country Reports and managed credit control and receivables
 Finalized Annual rate contract for CHA & other agencies

 Handled Export consignment both Bulk and Container and DEPB purchases
 Planned duty payments and generated Monthly statement for Import/ Export
 Handled Export documentation for both bulk and container cargo
 Liaison with overseas buyers for the export consignment

 Logistics Coordination
 Banking - L/C Opening, Amendments to the L/C, Bank Guarantees, Documents Acceptance (both L/C & Collection), Document verification, Freight remittance, Bill of Entry (verification & submission), document discounting
 Insurance - Claim settlement (Shortage/ Contamination/ Accident), Issue of certificates (Cargo and Bonding), FOG settlement

 Sales and Promotional activities in South Gujarat, India for the Cassettes & CDs
 Checked piracy