Syed Salman

• Developed and executed sales strategies aimed at maximizing occupancy rates and revenue generation, ensuring alignment with overall business objectives.
• Negotiated competitive contracts and pricing agreements with corporate clients, fostering long-term partnerships and enhancing the hotel's market position.
• Led a sales team of three, establishing clear goals and objectives, providing ongoing feedback, and conducting performance evaluations to drive team success and accountability.
• Conducted daily briefings with the Director of Sales and Revenue (DSR) to review performance metrics, discuss market trends, and strategize on sales initiatives.

Developed and executed sales strategies aimed at maximizing occupancy rates and revenue generation, ensuring alignment with overall business objectives. Visited new hotel openings to implement all Mystic standards, ensuring readiness for launch and operational excellence. Conducted monthly meetings with hotel managers to address pain points, resolve issues, and collaboratively build strategies for the upcoming quarter to achieve set targets.

Ensured adherence to brand standards across all Mystic Hotels portfolios, maintaining consistency and quality in service and operations. Monitored inventory and Best Available Rates (BAR) to ensure dynamic pricing and rate parity across all distribution channels. Visited new hotel openings to implement all Mystic standards, ensuring readiness for launch and operational experience. Conducted monthly meetings with hotel managers to address pain points, resolve issues, and collaboratively build strategies for the upcoming quarter to achieve set targets.

Focused on increasing room sales while ensuring the Front Office department meets its allocated targets and operates within budget. Ensured customer satisfaction by verifying that all Front Office staff meet their performance targets. Acted as Hotel/General Manager in the absence of the General Manager, maintaining operational continuity. Set budgets and forecasts for the upcoming quarter, aligning financial goals with operational strategies. Ensured that hotel standards are met as defined by management, maintaining quality and service excellence. Oversaw hiring processes to ensure staffing needs are addressed appropriately and only when necessary.

Sourced leads and attracted sales by actively generating Loan Against Property (LAP) leads through outbound calls. Assessed customers eligibility criteria to ensure suitable offerings. Engaged with customers to understand their needs and requirements, providing tailored solutions to meet those needs. Safeguarded the banks property in accordance with safety norms and regulations, ensuring ethical conduct throughout all business transactions.