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Tanzeel Zahra, Sales Executive

Tanzeel Zahra

Sales Executive·Gold Pillars Properties

United Arab Emirates

Bachelor's degree, Fashion Merchandising

Work experience

Total years of experience: 16 years, 5 months

Sales Executive

April 2015 - Present

Gold Pillars Properties

Dubai, United Arab Emirates

April 2015 - Present

Client Manager:

• Responsible for all building correspondence to and from owners, tenants, vendors and investors.
• Source property inventories from property owners and real estate agents or developers.
• Attend to inquiries (Of the following nature: leasing, sale, re-sale, property valuation, Dubai Property Tour) professionally, to maintain a high standard of service, and to update the CRM leads constantly.
• Build awareness and knowledge of the property market in UAE (and other) and study factors influencing property market.
• Maintaining detailed property portfolio and present it to clients.
• Collect full details of property which includes photo shooting, arranging viewings, showing the property to potential tenants, etc.
• Attend “Property nature” events (such as exhibitions, property launching, presentations, and seminars).
• Responsible for invoicing including receipt and processing for payment according to established procedures, including verification of appropriate back-up, coding and vouchering. After approval by the GM, PM and or Director, forward invoices to accounting for processing.
• Maintain client’s files.
• Handle rent collections by assuring collection of all rent on time and assess late fees on collections received after consulting with GM or PM.
• Create and update deals Summaries for each Client.
• Handle all buyers’ requests for special work. Obtain estimate, provide proposal, order work, and invoice buyer for such work.
• Maintain work order system. Enter, print and distribute Service Requests, follow-up with staff or vendor to ensure completion, invoice billable work.
• Create, print and distribute quarterly building newsletter.
• Assist GM or Property Manager with the preparation and dissemination of monthly client and properties reporting.
• Maintain Clients Information database.
• Update and maintain all office procedures in Operating Procedures Manual.
• Maintain “Critical Dates” report which lists all Clients anniversaries, Transfer dates, lease expirations, options, rent increase dates, etc.
• Build awareness and knowledge of the property market in UAE (and other) and study factors influencing property market.

Company industry:
Real Estate
Job role:
Sales

Client Manager

April 2014 - April 2015

Linkage Real Estate Broker

Dubai, United Arab Emirates

April 2014 - April 2015

Client Manager:

• Responsible for all building correspondence to and from owners, tenants, vendors and investors.
• Source property inventories from property owners and real estate agents or developers.
• Attend to inquiries (Of the following nature: leasing, sale, re-sale, property valuation, Dubai Property Tour) professionally, to maintain a high standard of service, and to update the CRM leads constantly.
• Build awareness and knowledge of the property market in UAE (and other) and study factors influencing property market.
• Maintaining detailed property portfolio and present it to clients.
• Collect full details of property which includes photo shooting, arranging viewings, showing the property to potential tenants, etc.
• Attend “Property nature” events (such as exhibitions, property launching, presentations, and seminars).
• Responsible for invoicing including receipt and processing for payment according to established procedures, including verification of appropriate back-up, coding and vouchering. After approval by the GM, PM and or Director, forward invoices to accounting for processing.
• Maintain client’s files.
• Handle rent collections by assuring collection of all rent on time and assess late fees on collections received after consulting with GM or PM.
• Create and update deals Summaries for each Client.
• Handle all buyers’ requests for special work. Obtain estimate, provide proposal, order work, and invoice buyer for such work.
• Maintain work order system. Enter, print and distribute Service Requests, follow-up with staff or vendor to ensure completion, invoice billable work.
• Create, print and distribute quarterly building newsletter.
• Assist GM or Property Manager with the preparation and dissemination of monthly client and properties reporting.
• Maintain Clients Information database.
• Update and maintain all office procedures in Operating Procedures Manual.
• Maintain “Critical Dates” report which lists all Clients anniversaries, Transfer dates, lease expirations, options, rent increase dates, etc.
• Build awareness and knowledge of the property market in UAE (and other) and study factors influencing property market.

Exclusive Projects Sold:
• Escan Tower Dubai Marina
• Al Khail Heights
• Eden Gardens Dubai Sports City
• Oasis Tower 2 Dubai Sports City
• The Royal Estate by Sharukh Khan

Company industry:
Real Estate
Job role:
Sales

Sales Executive

September 2012 - April 2014

Mash Holdings Real Estate

Dubai, United Arab Emirates

September 2012 - April 2014

Responsible for all building correspondence to and from owners, tenants vendors and investors.,
Source property inventories from property owners and real estate agents or developers.
Attend to inquiries (Of the following nature: leasing, sale, re-sale, property valuation, Dubai Property Tour) professionally, to maintain a high standard of service, and to update the CRM leads constantly.
Build awareness and knowledge of the property market in UAE (and other) and study factors influencing property market.
Maintaining detailed property portfolio and present it to clients.
Collect full details of property which includes photo shooting, arranging viewings, showing the property to potential tenants, etc.
Attend “Property nature” events (such as exhibitions, property launching, presentations, and seminars).
Responsible for invoicing including receipt and processing for payment according to established procedures, including verification of appropriate back-up, coding and vouchering. After approval by the GM, PM and or Director, forward invoices to accounting for processing.
Maintain client’s files.
Handle rent collections by assuring collection of all rent on time and assess late fees on collections received after consulting with GM or PM.
Create and update deals Summaries for each Client.
Handle all buyers’ requests for special work. Obtain estimate, provide proposal, order work, and invoice buyer for such work.
Maintain work order system. Enter, print and distribute Service Requests, follow-up with staff or vendor to ensure completion, invoice billable work.
Create, print and distribute quarterly building newsletter.
Assist GM or Property Manager with the preparation and dissemination of monthly client and properties reporting.
Maintain Clients Information database.
Update and maintain all office procedures in Operating Procedures Manual.
Maintain “Critical Dates” report which lists all Clients anniversaries, Transfer dates, lease expirations, options, rent increase dates, etc.
Build awareness and knowledge of the property market in UAE (and other) and study factors influencing property market.
Exclusive Projects Sold:

Company industry:
Real Estate
Job role:
Sales

Customer Service Representative

October 2011 - December 2011

CSR for American Express Customer support and service. Warid Telecom

Pakistan

October 2011 - December 2011

Job role:
Customer Service and Call Center

Production Manager

November 2010 - June 2011

GEO TV

Pakistan

November 2010 - June 2011

Company industry:
Media Production
Job role:
Management

Customer Service Representative

October 2010 - December 2010

CSR for the whole Punjab zone. Ovex Telecommunication

Pakistan

October 2010 - December 2010

Job role:
Customer Service and Call Center

Assistant

January 2009 - August 2010

Bareeeze Clothing

Pakistan

January 2009 - August 2010

Responsible for all the seasonal production and dispatch plan of the collection in stores.as well as all the exports and supplly in stores.most importantly responsible for finazling the fabric and colors of whole production.

STONE AGE the brand
Merchandisier and serior designer

Job role:
Administration

Education

Pakistan Institute of FashionGirls CollegeConvent High School

June 2012

June 2012

Bachelor's degree, Fashion Merchandising

Pakistan

GPA (percentage): 60%

GPA (percentage): 60%

Skills

Office Administration
Expert
Office Administration
Expert
Real Estate
Expert
Real Estate
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Fashion
Expert
Fashion
Expert
ACCOUNTANCY
Beginner
ACCOUNTANCY
Beginner
ADOBE PHOTODELUXE
Beginner
ADOBE PHOTODELUXE
Beginner
INTERNET MARKETING
Beginner
INTERNET MARKETING
Beginner
MARKETING
Beginner
MARKETING
Beginner
MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
MICROSOFT POWERPOINT
Beginner
MICROSOFT POWERPOINT
Beginner
PRODUCTION MANAGEMENT
Beginner
PRODUCTION MANAGEMENT
Beginner
SEARCH ENGINE OPTIMIZATION
Beginner
SEARCH ENGINE OPTIMIZATION
Beginner
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
Office Administration
Expert
Office Administration
Expert
Real Estate
Expert
Real Estate
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Fashion
Expert
Fashion
Expert

Languages

English

Expert

French

Beginner

Hindi

Expert

Punjabi

Expert

Urdu

Expert

Hobbies and interests

Traveling
Books Reading
Watching Documentaries