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Ted Raffoul, Principal, Career Products Leader MENA

Ted Raffoul

Principal, Career Products Leader MENA·Mercer

United Arab Emirates

Bachelor's degree, BBA Finance

Work experience

Total years of experience: 15 years, 3 months

Principal, Career Products Leader MENA

January 2012 - Present

Mercer

Dubai, United Arab Emirates

January 2012 - Present

Ted leads Mercer’s Career Products business for the MENA region.
As such, Ted is responsible for all surveys in the region and hosts various events and forums. Ted is also responsible for Mercer’s International Position Evaluation (IPE) methodology in the region, Mercer's Mobility solutions, as well as various related technology tools and services surrounding employee engagement and assessments.

Ted is Mercer Middle East’s expert for the Consumer Goods and Life Sciences, industries and regularly leads projects and consults with clients in these industries.

Ted regularly consults with leading organizations regionally and globally, regularly publishes articles in various media outlets and has regularly appeared on TV and Radio

Previous positions:
Analyst
Consultant
Associate
Senior Associate

Company industry:
Management Consulting
Job role:
Human Resources and Recruitment

Customer Care – Financial Analyst

June 2011 - September 2011

Chrysler Group

Dubai, United Arab Emirates

June 2011 - September 2011

Devised theoretical framework for a model estimating customer financial value in relation to
satisfaction and loyalty.
Performed testing of model using empirical data
Model permits several exercises of revenue forecasting linked to distributor market potential,
customer acquisition and retention activities and customer referral influence

Company industry:
Automotive Dealership & Distributor
Job role:
Finance and Investment

Management Development Program

August 2010 - December 2010

Citibank

Dubai, United Arab Emirates

August 2010 - December 2010

Trainee for a Product Analyst position at Citigold Wealth Management.
Directly assisted head of department.
Composed reports and prepared presentations.
Coordinated between Relationship Managers and Administration.
In charge of some marketing, PR and event management activities.
Helped Partnership team with business development activities.

Company industry:
Banking
Job role:
Accounting and Auditing

Education

American University in Dubai

June 2011

June 2011

Bachelor's degree, BBA Finance

United Arab Emirates

Skills

Talent Management
Expert
Talent Management
Expert
Assessment
Expert
Assessment
Expert
Compensation Strategy
Expert
Compensation Strategy
Expert
Job Evaluation
Expert
Job Evaluation
Expert
Reward Strategy
Expert
Reward Strategy
Expert
MS Office (Excel, PPT, Word, Access etc)
Intermediate
MS Office (Excel, PPT, Word, Access etc)
Intermediate
SPSS
Intermediate
SPSS
Intermediate
Tableau
Intermediate
Tableau
Intermediate
Talent Management
Expert
Talent Management
Expert
Assessment
Expert
Assessment
Expert
Compensation Strategy
Expert
Compensation Strategy
Expert
Job Evaluation
Expert
Job Evaluation
Expert
Reward Strategy
Expert
Reward Strategy
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Spanish

Intermediate

Memberships

Welfare Association for Youth

Treasurer

June 2010

Dubai Corporate Games

Head Official, Head Organizer

March 2008