Senior Account Manager
Falcon Express, Maritime & Aviation Inc.
Total years of experience :11 years, 1 Months
• Manage and co-ordinate all general forwarding operation activities.
• Ensure timely update of all records and job invoices.
• Liaise with local airlines, shipping agents / lines and clients (updating tariff information and shipment status)
• Coordination of customs clearance (client and operations) including relevant duty payments and delivery, receipt and verification of liner invoices.
• Efficient management of warehouse and transport sections and its activities.
•Organize and coordinate the formalities regarding the clearing of cargo or shipments at the port.
•Pack, prepare, classify and hold the shipments according to destination and the routing to be handled by assigned staff.
• Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge…etc.
•follow up / handling shipments (Air, Ocean, land) in addition of custom clearance.
•Record, initiate enter the cargo or shipments to the logistics system to ensure existing information for further processing.
• Calculate, account and provide information about the shipment statistics; weight, destination, quantity, type, charge…etc.
•Provide presentable communications with clients and customer and provide them the desired level of service in answering their queries.
•Perform filing and documentation issues as prescribed for them, and provide with vital assistance in keep records and following up status for under-processing shipments.
•Carry out reception activities and consult customers about any queries, answer phones and emails regarding any issue.
•follow up / handling shipments (Air, Ocean, land) in addition of custom clearance.
Achieves maximum sales profitability, growth and account penetration within a market
segment by effectively selling the company’s products. Personally contacts and secures new business accounts/customers.