Tej Pal Singh

• Serving in a senior regional leadership role for the last five years with responsibility for business
growth and compliance in line with Reserve Bank of India policies and guidelines.
• Managing a network of 70 branches, 3 loan processing centres, and 1 currency chest across seven
districts of western Uttar Pradesh.
• Leading an employee base of approximately 500 staff members and driving coordinated execution
across operations, lending, service delivery, and governance.

• Led branch teams by providing guidance to officers and clerical staff while aligning execution with
bank objectives through structured communication and regular reviews.
• Administered HR policies and compliance processes, improved productivity and customer service,
and supported target achievement through team collaboration and motivation.
• Managed deadlines, regulatory adherence, staff assessment, and stakeholder coordination in a
high-accountability banking environment.

• Managed end-to-end branch operations including lending, customer service, product sales,
administration, security, and daily branch performance.
• Drove deposit growth and loan business development while strengthening customer relationships,
referrals, and retention of key accounts.
• Coached and supervised branch staff to build a strong sales and service culture and ensure smooth
day-to-day execution.

Personal Banker for customized services to elite-class customers

Managing a sales team of 15 direct sales agents for selling life insurance policies.

selling MFD to corporates