Tiurma Sari

• Lead and supervise reservation and operations team.
• Manage end-to-end booking process (flights, hotels, visas, transfers, holiday packages).
• Utilize Amadeus and Galileo for ticketing and fare management.
• Monitor daily sales performance and support revenue targets.
• Resolve escalated customer and supplier issues.

• Managed corporate travel accounts and international ticketing.
• Trained and supported junior reservation staff.
• Maintained airline and supplier relationships.

• Supervised corporate ticketing operations and team performance.
• Managed group bookings and negotiated airline rates.

• Processed domestic and international ticketing.
• Assisted clients with itinerary planning and reservations.