Sales Assistant
Virgin Megastore
Total years of experience :15 years, 1 Months
-Maintain an awareness of all promotions and advertisements
-Ensure that each customer receives outstanding service
-Assist in floor moves, merchandising, display maintenance
-Assist in processing and replenishing the merchandise and monitoring stock
-Participate in year-long inventory and cycle counts
-Any other tasks as assigned from time to time by any manager
Responsibilities and achievements include:
- Designed the catalog for the line of products
- Developing advertisements and presented marketing ideas
- Handled customers
- Assisted in the product display
* deal directly with customers face to face
* respond promptly to customer inquiries
* handle and resolve customer complaints
* perform customer verifications
* process orders, forms, applications and requests
* direct requests and unresolved issues to the designated resource
* manage customers' accounts
* keep records of customer interactions and transactions
* record details of inquiries, comments and complaints
* record details of actions taken
* manage administration
* communicate and coordinate with internal departments
* follow up on customer interactions
Maine High School Diploma,Unites States: -Language Arts,Reading : 540/800 -Language Arts,Reading : 570/800 -Mathematics : 450/800 -Science : 640/800 -Social Studies : 570/800