Tuan Arifeen

• Conduct market research, develop business models, report writing, financial analysis and support marketing and sales activities. Implement market development strategies and relationship building with the Private Sector, NGO’s and Government agencies to expand portfolio.
o Developed a brand, established 6 distribution channels to market compost from 4 local authorities in the Ampara District. This initiative was 1st of its kind in the District and the successful market penetration strategies resulted in over 200-250% increase in sales annually.
o Researched, conducted feasibility studies and established recycling and processing centres in 8 local authorities. The centres are trading over 50 tons of recyclables monthly which generates additional revenue to the local authority.
o Established the 1st bone meal processing centre under a public private partnership arrangement to cater for the region.
o Trained and mentored over 50 government officials from local authorities in Business and Marketing Management.
o Established quality assurance strategies, introduced administrative structures, systems and procedures.
• Set goals and performance standards and collaborate with centralized support team to review progress, operational aspects, risks and issues.
o Innovated and designed a baling machine powered by tractor hydraulic system for recyclable materials in a Recovery Facility in Pottuvil. This resulted in 70% reduction in transportation cost of recyclables.
o Innovated and designed a low cost shredder to shred solid waste which resulted in over 40% savings in the landfill space.
o Improved the design of screener to improve the quality of compost.
• Develop business plans, work plans, financial and human resources requirements for effective management of project deliveries. Planning and monitoring activities of field operations.
• Assist information dissemination through regional forums, international conferences and exhibitions etc.

• Oversaw 18-person staff; hired, trained, mentored, evaluated and developed a high-performing team in the export division.
o Taught over 20 economic development centres reaching 1000 employees on 5 ”S” methodology.
o Selected 9 regional resource development managers, trained in resource development, conducted monthly progress reviews to enforce sales and promotional strategies to drive revenue.
• Created and implemented business development initiatives and promotional campaigns for market growth locally and overseas that have resulted in consistently exceeding all performance goals.
o Secured an export order to UNICEF, Denmark for US$ 300, 000 annually
o Pioneered an online order processing system which generated a growth of 12% on sales
o Penetrated markets in France and the Netherlands and acquired new business leads which contributed to a 16% growth in sales.
o Outsourced production which resulted in 14% on cost savings.
• Produced business plans with clear and achievable targets and established the relevant organizational structure based on the strategy. Supervised and monitored the operations of revenue generating activities and social development programmes, and innovated new revenue generation activities.
o Pioneered to establish 9 sales outlets and distribution channels throughout the country.
o Designed a website to link demand and supply of agricultural production, share post-harvest information and disseminate information on market status which resulted in a growth in trading by 24%
• Special Assignments:
o Steering Committee member for Sarvodaya Emergency Relief Operations.
o Coordinator - food supplies for internally displaced persons during emergencies.
o Member of the Executive Council, Management Committee, Tender Board and Field Operations Advisory Committee.
o Trainer/Advisor in implementation of 5 “S” programme.

O• Management of overall finance and administrative support to the Secretariat including finalization of financial accounts, preparation of budgets, review of budgets and ensured effective budgetary control.
o Pioneered the computerization of the accounting system - Sybiz Vision
o Introduction of zero based budgets, transparent accounting system and increase in programme delivery was instrumental in increasing the annual membership fee from member countries by 60%
o Supported in the preparation of the revised Constitution of the revitalized Colombo Plan
• Liaised with Programme Directors to implement programme activities, monitored and evaluated progress and outcome, ensured timely reporting to donors and member governments.
o Supported in establishment of 4 programme divisions
o Attended 9 overseas programme implementation activities
• Managed and supervised the human resources, information & communication technology, contract management, procurement and logistical function of the Secretariat.
o Supported in establishment / revision of rules and regulations, introduced organizational directives and manual of procedures.
o Introduced a performance evaluation system, rewards system and hiring procedure
• Organized Ministerial meetings; supervised and coordinated the work of Secretariat including liaison with member governments and government institutions. Represented the Secretariat at the Council on Administrative and Financial matters and ensured compliance with the policies, guidelines, rules and regulations of the Council.
o Organized 6 Consultative Committee Meetings locally and overseas which was attended by Presidents, Prime Ministers, Ministers, Ambassadors and high ranking government officials of member countries.

• Prepared financial accounts and conducted interim audits within a set time frame.
• Prepared cost accounting for various projects and contracts.
• Inventory verification, petty cash disbursements etc.