Vaisakh Chandran, store supervisor

Vaisakh Chandran

store supervisor

Rivoli Group LLC

Location
United Arab Emirates
Education
Master's degree, Marketing & HR
Experience
13 years, 2 Months

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Work Experience

Total years of experience :13 years, 2 Months

store supervisor at Rivoli Group LLC
  • United Arab Emirates - Abu Dhabi
  • My current job since October 2012

* Fostered meaningful client relationships with outstanding customer service, achieving a significant increase in customer
retention.
* Implemented strategic follow-up, including personalized phone calls and thank-you notes, resulting growth in the loyal
customer base.
* Utilized in-depth product knowledge, current fashion trends, and suggestive selling techniques, contributing to a
consistent increase in monthly sales.
* Displayed an energetic and positive attitude, fostering an innovative and approachable shopping environment.
* Collaborated effectively with peers and management, creating strong partnerships to meet customer needs, develop
business initiatives, and execute successful events.
* Managed basic store operations with precision, contributing to reduction in stock discrepancies and a decrease in
operational costs.
* Consistently exceeded personal sales goals, significantly contributing to the store surpassing annual objectives and
goal

Customer Service Agent at IndiGo Airline
  • India - Cochin
  • December 2010 to June 2012

* Assisted passengers through self-service check-in kiosks, maintaining high satisfaction rate in passenger assistance
surveys.
* Inspected and verified passenger documentation, maintaining the highest standards of accuracy and compliance with
aviation regulations.
* Issued boarding passes, rescheduled passengers affected by flight interruptions, and managed passenger baggage
processing, earning the "Customer Service Excellence" award.
* Assisted passengers with special requirements, including unaccompanied minors (UM), VIP passengers, and those
needing wheelchair assistance.
* Complied with airport authority and carrier security requirements, ensuring a smooth and secure passenger experience. Operated airline-specific software for accurate and efficient processing of passenger-related tasks.

Education

Master's degree, Marketing & HR
  • at The University of Mysore
  • January 2021

Pursing

Specialties & Skills

Administration
Team Player
Store Management
Customer Service
Customer service
Communication skills (verbal and written)
Team player
Time Managment
Critical thinking skills
Decision-making, Presentation and Organization skills

Languages

Arabic
Beginner
English
Expert
Hindi
Expert
Malayalam
Native Speaker