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Vaishnav Murali, Sales Manager

Vaishnav Murali

Sales Manager·Bajaj Finserv

United Arab Emirates

Master's degree, Human Resource Management

Work experience

Total years of experience: 3 years, 9 months

Sales Manager

August 2023 - April 2026

Bajaj Finserv

Alappuzha, India

August 2023 - April 2026

• Consistentlyachieved 120%+ ofsalestargetsforconsumerdurable EMI financing (furniture, paint, sanitaryware, e-bikes,
lifestyle products).
• Onboarded 30+ newdealer/retail partners, expanding the networkand driving product penetration.
• Led and mentored asalesteam, growing headcount by3 memberswhiledriving performanceagainsttargets.
• Maintained 100% cash reconciliation accuracyacross all transactionsthroughoutthe role.
• Achieved a 110% customersatisfaction scorethrough consistent servicequalityand relationship management.
• Prepared MIS and performance reportsforsenior management.
Company industry:
Financial Services
Job role:
Banking

Operations Team Lead

August 2022 - July 2023

Flipkart

Alappuzha, India

August 2022 - July 2023

• Led ateam of20+ at a last-mile delivery hub, reporting tothe Hub In-Charge.
• Managed cash reconciliation to ensureaccuracyacross dailydeliveryoperations.
• Coordinated shipmentdeliveries and tracked delivery partner performance.
• Handled customercompliance clearance, resolving escalationsto maintain service quality.
• Generated operational reportsforhub performance review.
Company industry:
Internet & E-commerce
Job role:
Customer Service and Call Center

Education

Jain University

July 2024

July 2024

Master's degree, Human Resource Management

India

NCSM Institute

May 2022

May 2022

Diploma, computer application & financial accounting

India

Kerala University

March 2020

March 2020

Bachelor's degree, Taxation

India

Skills

ACCOUNTING

Intermediate

BUSINESS PROCESS IMPROVEMENT

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

E COMMERCE

Intermediate

FINANCIAL SERVICES

Intermediate

OPERATIONS

Intermediate

SALES

Intermediate

CASH RECONCILIATION

Intermediate

COMPLIANCE REPORTING

Intermediate

COORDINATING

Intermediate

CUSTOMER SERVICE

Intermediate

LOGISTICS

Intermediate

Microsoft Office

Expert

CRM software

Intermediate

Team Handling

Expert

BUSINESS DEVELOPMENT

Intermediate

CONSUMER LENDING

Intermediate

FINANCE

Intermediate

FORECASTING

Intermediate

KEY PERFORMANCE INDICATORS KPIS

Intermediate

MANAGEMENT INFORMATION SYSTEMS

Intermediate

MICROSOFT EXCEL

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

English

Beginner

Hindi

Beginner

Malayalam

Beginner

Hobbies and interests

TEAM SPORTS