Wadii Guermazi

Maintain and improve purchasing operating procedures.
Manage vendor database.
Perform audits of purchasing systems.
Negotiate pricing with vendors.
Resolve the issues of purchase orders.
Analyze data to anticipate future needs.
Evaluate suppliers to achieve cost-effective deals and maintain trust relationships.
Devise ways to optimize inventory control procedures
Place orders to replenish stock avoiding insufficiencies or excessive surplus.

Supervise selling of banking products to clients.
Prospecting and identifying potential clients.
Providing client service to existing customers.

Responsible for receiving merchandises.
-Pricing and displaying the products in appealing and fashionable manner.
-Hiring, educating terminating and motivating the staff in providing exemption customer service and care.
-Performing inventory, training staff on how to manage cash and credit card transactions.
-Handling retunes and refunds, dealing with customer complaints, updating financial statement.
-Organizing and managing advertising deals and promo.
-Preparing the staff schedule, make sure that store is clean and well organized.



ROOM AND STOCK MANAGER
Super Market la Prima
First mall, Congo démocratique

Direction, supervision of staff.
Check the installation of the room (Expiration date, loading, cleanliness and organization).
Welcome, advice and help customers (Needs, complaints, propositions and orders).
Assume the physical and accounting management of stock.
Placing of orders until their putting in stock.
Optimize costs and deadlines.

Ensure the smooth passage of Customer in cash registers and the quality of service offered.
Ensure the implementation of customer welcoming approach process.
Guarantee strict control and Proper record of all corrections, cancellations, returns and price changes.
Train Cashiers and Trolley Boys regarding expected Customer Service standards.
Support the manger to measure customers’ satisfaction and guarantee professional image of Central Cashier Office team.
Supporting the manager for all cash transactions within the store.
Monitor the performance of the team at cash counters and provide solutions to increase productivity and profitability of the payment process by increasing customer satisfaction.