Team Manager
Convergys
Total years of experience :15 years, 7 Months
Customer Service Team manager
Intraday analyst, provides analysis to the department performance and follow up on the Plan plotted by planning team and ensure it's accuracy and effect on the actual performance .
support Microsoft customers with the issues they face with windows and office products
Microsoft customer service agent
help customers with the issues they face and licensing questions
Food and beverage dep. in novotel resort in ne'ma bay
Worked in food and beverage Dep. for 15 months