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WALID HARIZ, GENERAL MANAGER

WALID HARIZ

GENERAL MANAGER·FOUR SEASONS TRADING L.L.C

United Arab Emirates

Higher diploma, HOTEL AND MOTEL MANAGEMENADMINISTRATION

Work experience

Total years of experience: 30 years, 5 months

GENERAL MANAGER

January 2013 - Present

FOUR SEASONS TRADING L.L.C

United Arab Emirates

January 2013 - Present

COMPANY INDUSTRY: FOOD STUFF AND NON-FOOD STUFF SUPPLIER
Job Role: Management
• Directing various business departments to ensure the smooth running of the company;
• Resolving contractual and commercial issues and disputes;
• Training and leading a large team, providing discipline and performance feedback;
• Developing positive direct relationships with key business contacts;
• Scheduling workload to meet priorities and targets;
• Possessing personality, energy & charisma to inspire, lead and develop staff;
• Using automated computer systems to monitor stock control;
• Analyzing complex data and documentation;
• Involving in the recruitment and mentoring of new staff;
• Working on achieving all performance related targets;
• Ensuring that best practice is followed in safety, legality and quality of service;
• Developing and supporting a cross functional culture of continuous improvement;
• Assisting company accountants in the formulation of forecasts and budgets;
• Maintaining excellent relationships with clients and supplier;
• Undertaking staff performance reviews.
2
Job Role: Stock Control
• Analyzing complex data and documentation;
• Involving in the recruitment and mentoring of new staff;
• Working on achieving all performance-related targets;
• Ensuring that best practice is followed in safety, legality, and quality of service
improvement;
• Developing and supporting a cross-functional culture of continuous;
• Assisting company accountants in the formulation of forecasts and budgets;
• Maintaining excellent relationships with clients and suppliers;
• Undertaking staff performance reviews.

Company industry:
Retail & Wholesale
Job role:
Management

PRODUCT DEVELOPMENT

January 2010 - January 2013

EMIRATES AIRLINES

United Arab Emirates

January 2010 - January 2013

Job Role: Management
• Responsible for researching, developing, and launching new products for a company;
• Conducting Trial Trainings to test new Products;
• Responding to company initiatives by driving new products to meet customer needs;
• Designing service procedure manuals;
• Interlinking among all company departments for procedures SOP, catering and safety;
• Quality Assurance, Training Department and Engineering Department;
• Auditing inflight service procedure;
• Auditing inflight product quality;
• Skillfully negotiating with proven experience in a commercial environment.

Company industry:
Airlines
Job role:
Management

TRAINING SPECIALIST

January 1998 - January 2010

EMIRATES AIRLINES

United Arab Emirates

January 1998 - January 2010

Company industry:
Airlines
Job role:
Teaching and Academics

SERVICE DIRECTOR

January 1996 - January 1998

EMIRATES AIRLINES

United Arab Emirates

January 1996 - January 1998

Inflight Service Management
• Leading and directing cabin activities of the cabin crew;
• Overseeing and coordinating all In-flight sales, reports, and documents;
• Issuing performance appraisals as performed by an In-Flight senior.

Company industry:
Airlines
Job role:
Management

Education

Hotel Institute Montreux

January 1988

January 1988

Higher diploma, HOTEL AND MOTEL MANAGEMENADMINISTRATION

Switzerland

Skills

Managing Employees
Expert
Managing Employees
Expert
Negotiation
Expert
Negotiation
Expert
Sales and Marketing Management
Expert
Sales and Marketing Management
Expert
Product Development
Expert
Product Development
Expert
Training
Expert
Training
Expert
DIRECTING
Expert
DIRECTING
Expert
QUALITY
Expert
QUALITY
Expert
AUDITING
Expert
AUDITING
Expert
BUDGETING
Expert
BUDGETING
Expert
CONTINUOUS IMPROVEMENT
Expert
CONTINUOUS IMPROVEMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DESIGN
Expert
DESIGN
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
DRIVING
Expert
DRIVING
Expert
FUNCTIONAL
Expert
FUNCTIONAL
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Hobbies and interests

Chess, Swimming and Reading