Manager Business Development
SolarXell Corporation
Total years of experience :7 years, 5 Months
Engineering Company - providing Solar Installation Services for Houses and Industrial Design Systems, Solar Farm and Solar Rooftop Installation of almost 100 MW, World’s Class Installation Materials, Operations and Maintenance, and Production/Energy Reports as per customer’s requirements/budgets
► Project Management: Administering Project Planning, Procurement Supervision, Coordination, Progress Tracking and Reporting. Developing project schedules/ plans, contracts, installation, and ensuring timely completion
► Strategy Planning / Business Development: Coordinating with the Marketing and Sales Department for strategic policies and goals development, aimed at revenue growth. Assisting in establishing the organization as a complete solution provider
► Customer / Partner Relationships: Effectively interfacing and communicating with International Partners in the English Language. Mediating communication and coordination between the clients, contractors and engineering teams
► Customer Service: Building and fostering business relationships with new and existing clients for business development. Steering customer-centric operations, ensuring excellent customer service to improve customer delight and retention
► Finance & Commercials: Handling financial planning/analysis, documentation, cash-flow monitoring, estimation, reporting, billing and payment tracking. Preparing all payment documents accurately before submitting to project director’s approval
► Management Reporting: Collecting and reporting financial and other information to the management and decision-makers. Preparing documents and presentations to update the status of progress of the project (s) for management reporting
► Feasibility and Risk Analysis: Conducting Feasibility Study and evaluating investment opportunities of potential projects including risk analysis and financial analysis. Revitalizing business by taking into account the company’s focus areas, market parameters and resources
► Documentation: Drafting Letters and Agreements to support project negotiation. Preparing documents for project bidding proposal, creating project memorandum, PR / PO, Power of Attorney Documents, or any other project-related document
► Cross-Functional Coordination: Ensuring the smooth and adequate flow of information within the department/project to facilitate smooth business operations. Coordinating between head office, plant, contractors and business partners in any matter required
► Supply Chain and Procurement: Handling Inventory Management of Office / Project Supplies and purchase of new material with attention to budgetary constraints. Performing bid analysis and evaluating offers from a technical and commercial point of view
► Project Funding / Finance: Negotiating with Banks/ Financial Institutions to get loans / financial instruments at the best terms and conditions. Managing loan agreements to ensure that company can make loan drawdown, pay-back principle, interest, and dividend as expected
► Process Improvement/ Automation: Spearheading operational excellence across all levels. Establishing automated systems, and controls in day-to-day operations for ensuring maximum productivity, cost savings and business agility
► Team Leadership. Leading, mentoring, training and motivating the team to deliver their best. Organizing coaching, trainings and performance assessment for skills and knowledge development
► Handled bookkeeping, daily cash-flow administration, reporting, sales and expenses forecasting
► Played a key role in Marketing Strategy Development, setting budgets and deadlines
► Effectively coordinated and negotiated with suppliers, contractors and agencies, and administered procurement
► Explored and identified market opportunities and developed new income channels
► Provided excellent customer service, and interacted with customers via telephone, email, online chat, or in-person to provide support and information on an assigned product or service. Ensured speedy resolution of customers’ problems and concerns
► Maintained customer accounts and records of customer interactions with details of inquiries, complaints, or comments
► Leveraged knowledge of a specific product/service to answer inquiries or to forward the same to the appropriate staff
- Welcoming customers.
- Handle table orders, delivery orders, app orders, POS, and payment.
- Make sure all orders are delivered on time.
Professionally greeted & welcomed guests and provided excellent customer service by taking initiative and making them feel comfortable. Directed visitors to the appropriate person and office. Managed payments, processed reservations and performed office duties, responded to guest queries by phone, e-mail or in person in a busy environment. Oversaw daily operations and made recommendations for Hostel Improvements
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
- Prepare and assemble food orders while following cooking instructions, safety procedures, and sanitary requirements.
- Ensure workplace cleanliness and orderliness.
- Communicates effectively with team members.
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