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وردة عبد الله, Call Centre Agent

وردة عبد الله

Call Centre Agent·Nielsen IQ

United Arab Emirates

Bachelor's degree, Law

Work experience

Total years of experience: 0 years, 8 months

Call Centre Agent

December 2024 - July 2025

Nielsen IQ

Sharjah, United Arab Emirates

December 2024 - July 2025

reased customer satisfaction by offering friendly, helpful, and informative service
Handled and quickly resolved customer issues regarding product sales and service problems
Remained calm under pressure to handle customer complaints and solve problems
Managed high volume of customer calls, efficiently handling inquiries and resolving issues
Company industry:
Market Research

Education

Sudan Academy for Banking and Financial Sciences

April 2027

April 2027

Bachelor's degree, Law

Sudan

Sheik Hamad Model High School

February 2022

February 2022

High school or equivalent, English

Sudan

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Web Design & Development
    Web design and development is my core hobby. I have independently built multiple practice projects, including a beauty salon website and a travel agency website, with a strong focus on UI/UX design and delivering smooth user experiences.