Managing Director
Mashooq restaurant
Total years of experience :24 years, 9 Months
● Achieved a 15% reduction in operating expenses within the first year through strategic cost-cutting initiatives.
● Implemented new customer loyalty programs resulting in a 20% increase in customer retention and repeat business.
● Led the team to achieve a 25% increase in overall revenue through targeted marketing campaigns and menu optimizations.
● Led operations for two brands, overseeing 14 locations and a team of 130 employees.
● Developed and executed strategic plans to drive business growth, resulting in a 30% increase in revenue.
● Implemented standardized operational procedures and training programs, improving efficiency and service quality.
● Managed procurement activities with an annual budget of $8 million, negotiating contracts and achieving 15% cost savings.
● Implemented cost-control measures, reducing food costs by 10% while maintaining quality standards.
● Developed and maintained strong relationships with vendors, negotiating favorable contracts and ensuring timely deliveries.
● Developed comprehensive operational plans according to franchise standards.
● Established a robust training and development department, ensuring staff competence.
● Managed day-to-day business operations efficiently.
● Started and managed restaurant operations according to franchise standards.
● Implemented effective inventory management strategies, ensuring optimal stock levels.
● Led a team of staff members to deliver exceptional customer service and meet sales targets.
● Assisted in store management, ensuring high-quality service delivery.
● Supported store operations and maintained a positive work environment.
● Oversaw daily club operations, ensuring smooth functioning.
● Managed staff and maintained high standards of service.