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Yaman Abu Yaman, Technical Specialist & Systems Lead

Yaman Abu Yaman

Technical Specialist & Systems Lead·Gaming Center

Jordan

Higher diploma, Information Technology.

Work experience

Total years of experience: 4 years, 6 months

Technical Specialist & Systems Lead

May 2023 - Present

Gaming Center

Amman, Jordan Hybrid

May 2023 - Present

Overseeing complex network infrastructures and providing direct technical
support to users. Managing hardware maintenance and using Microsoft Excel
for system data tracking. Gained extensive experience in real-time customer
problem-solving and technical troubleshooting.

Company industry:
Entertainment

Founder & Digital Strategist

January 2022 - Present

E-commerce & Independent Projects

Amman, Jordan Hybrid

January 2022 - Present

Managing a portfolio of digital assets and online stores. Applying AI-driven marketing and operational tools to optimize growth and customer engagement since 2022.

Company industry:
Internet & E-commerce

Education

Abdulmalik

July 2026

July 2026

Higher diploma, Information Technology.

Jordan

Abdulmalik

July 2024

July 2024

High school or equivalent, Business management

Jordan

Skills

ARTIFICIAL INTELLIGENCE
Expert
ARTIFICIAL INTELLIGENCE
Expert
Customer Service
Expert
Customer Service
Expert
COMPUTER REPAIR
Expert
COMPUTER REPAIR
Expert
EXPRESS JS JAVASCRIPT LIBRARY
Intermediate
EXPRESS JS JAVASCRIPT LIBRARY
Intermediate
FIREBASE
Intermediate
FIREBASE
Intermediate
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
SOFTWARE DEVELOPMENT
Expert
SOFTWARE DEVELOPMENT
Expert
Management
Expert
Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Training
BTEC Level 2 & Business Management
Centre No: 96517
Jan 2024
BTEC Level 3 National Diploma in IT
Centre No: 96517
Jan 2025

Hobbies and interests

Strategic Gaming and Community Managem

Managed high-traffic community portals and oversaw complex network infrastructures in a professional gaming center environment, ensuring stable performance and user satisfaction.

Digital Business Strategy and E-commerce Managem.

Launched and managed independent digital projects since 2022, focusing on optimizing customer engagement and operational workflows using AI-driven tools.

Exploring Emerging AI Technologies and Web Development. 

Successfully engineered and launched multiple digital platforms, including "FiveM Nexus" and "FiveM Snake," managing full server-side connectivity and network security. I also hold a BTEC Level 3 National Diploma in IT.